- Posts: 13597
- Thank you received: 2487
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Error Message: Could not instantiate mail function.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
12 years 4 months ago #69973
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error Message: Could not instantiate mail function.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- Csaba
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
12 years 4 months ago #69980
by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
Yes.
The topic has been locked.
- Mazi
- Offline
- Official LimeSurvey Partner
12 years 4 months ago #70013
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
1. Which Limesurvey version do you use?
2. When adding a new admin user an email is send as well. Does that work fine?
2. When adding a new admin user an email is send as well. Does that work fine?
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
- Csaba
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
12 years 4 months ago #70031
by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
I use Version 1.91+ Build 11379.
I add new user, but the email sending is not worked. I shows emails fail.
I add new user, but the email sending is not worked. I shows emails fail.
The topic has been locked.
- Mazi
- Offline
- Official LimeSurvey Partner
12 years 4 months ago #70057
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
Do you host Limesurvey on a server or on your local system?
Does switching to a different email method work for you?
Does switching to a different email method work for you?
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
- Csaba
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
12 years 4 months ago #70072
by Csaba
Replied by Csaba on topic Error Message: Could not instantiate mail function.
On a webserver. Other methods also not work.
The topic has been locked.
- Mazi
- Offline
- Official LimeSurvey Partner
12 years 4 months ago #70092
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
Does emailing work for other web-applications?
Does your provider support email sending using SMTP at all?
Does your provider support email sending using SMTP at all?
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
- Sabowano_16007
- Offline
- Banned
Less
More
- Posts: 23
- Thank you received: 1
8 years 7 months ago #124060
by Sabowano_16007
Replied by Sabowano_16007 on topic Error Message: Could not instantiate mail function.
I'm having the same error now on Version 2.06+ Build 150629. I haven't changed anything in my SMTP settings. If I send the emails one at a time, they work. I sent 20 at once; the debug appeared to show them sent; however they do not show up as sent in the token list. I don't know what to do. Hopefully not click 170 times! Thanks people.
The topic has been locked.
- GCPS
- Offline
- New Member
Less
More
- Posts: 2
- Thank you received: 0
8 years 7 months ago #124156
by GCPS
Replied by GCPS on topic Error Message: Could not instantiate mail function.
I am having the same problem. The difference for me is that out of 155 survey participants, only 2 email address reported "instantiate" email errors. All other emails sent out fine. All emails used the same domain address @gwinnett.k12.ga.us. So, I'm unsure why these two rec'd errors.
We are running Lime Survey on Blue Host. Lime Survery Version 2.05+ Build 150211
Any suggestions on my next steps?
Cheers,
We are running Lime Survey on Blue Host. Lime Survery Version 2.05+ Build 150211
Any suggestions on my next steps?
Cheers,
The topic has been locked.
- Sabowano_16007
- Offline
- Banned
Less
More
- Posts: 23
- Thank you received: 1
8 years 7 months ago - 8 years 7 months ago #124183
by Sabowano_16007
Replied by Sabowano_16007 on topic Error Message: Could not instantiate mail function.
Upgrading to Version 2.06+ Build 150825 fixed this for me. Whew! Many thanks to all those who worked on it, including delivery. It was a painless upgrade, done manually as per the guide.
Last edit: 8 years 7 months ago by Sabowano_16007.
The topic has been locked.
- GCPS
- Offline
- New Member
Less
More
- Posts: 2
- Thank you received: 0
8 years 7 months ago #124231
by GCPS
Replied by GCPS on topic Error Message: Could not instantiate mail function.
PKSupport -> Thanks for the response. I was able to send the final two addresses by switching browsers...from Chrome to FF. Clearing the cache, deleting, re-entering participants & email addresses had no effect in Chrome. Sigh.
We are using LS via 3rd party hosting service (Blue Host) so I am not entirely sure how upgrading works. This is our first time at the Lime Survey party. I will investigate upgrading and look for "the guide". Thanks for the tip.
Cheers,
We are using LS via 3rd party hosting service (Blue Host) so I am not entirely sure how upgrading works. This is our first time at the Lime Survey party. I will investigate upgrading and look for "the guide". Thanks for the tip.
Cheers,
The topic has been locked.
- AnnaBH
- Offline
- Junior Member
Less
More
- Posts: 22
- Thank you received: 0
7 years 2 months ago #148266
by AnnaBH
Replied by AnnaBH on topic Error Message: Could not instantiate mail function.
I have the same problem. I have Version 2.00+ Build 130708 and I have it on my own server (not done by me). The thing is that it has worked like a charm to use it until a week ago. Now it refuses to send every mail. Tried to send to myself to but it ditn´t work. I can´t update it on my own and my prior computerguy isn´t available so if I can´t solve it I will have to abandon Limesurvey
The topic has been locked.