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Error Message: Could not instantiate mail function.
- amritdeep
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12 years 4 months ago #68485
by amritdeep
Error Message: Could not instantiate mail function. was created by amritdeep
Hello!
I am new in LimeSurvey and i have a problem. I am trying to send email to a group of users and i am getting Error Message: Could not instantiate mail function. ??? I have no idea what could be wrong.
I use lime survey Version 1.91+ Build 10563
Email setting PHP(default)
Can someone help me please?
I am new in LimeSurvey and i have a problem. I am trying to send email to a group of users and i am getting Error Message: Could not instantiate mail function. ??? I have no idea what could be wrong.
I use lime survey Version 1.91+ Build 10563
Email setting PHP(default)
Can someone help me please?
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- Mazi
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12 years 4 months ago #68599
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
1. What email did you set at global settings -> email?
2. From where are you trying to send an email? Which feature do you use?
3. Do you run Limesurvey on your local PC or on a webserver?
4. Please switch on debug mode by adding the following line to your config.php file:
Are there any additional errors reported on top of the page?
2. From where are you trying to send an email? Which feature do you use?
3. Do you run Limesurvey on your local PC or on a webserver?
4. Please switch on debug mode by adding the following line to your config.php file:
Code:
$debug = '1';
Are there any additional errors reported on top of the page?
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- amritdeep
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12 years 4 months ago #68693
by amritdeep
Replied by amritdeep on topic Error Message: Could not instantiate mail function.
Email at global settings: sgs.sandhu@gmail.com
To send an email m using the feature : Mail to all memebers in User Groups
I am running the limesurvey on Webserver. (IIS Window Server)
Debug mode is on.
In send mail feature after fiiling the subject and message , when i click on send buttton the following message is displaying
"Email to ambi ; amritdeepkaur failed. Error Message: Could not instantiate mail function."
To send an email m using the feature : Mail to all memebers in User Groups
I am running the limesurvey on Webserver. (IIS Window Server)
Debug mode is on.
In send mail feature after fiiling the subject and message , when i click on send buttton the following message is displaying
"Email to ambi ; amritdeepkaur failed. Error Message: Could not instantiate mail function."
Attachments:
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- Mazi
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12 years 4 months ago #68886
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
It loks like you are using a modifed Limesurvey version because the icons look different!?
Did you also edit the source code?
You can test if this is fixed at the latest version by testing our online demo at demo.limesurvey.org/admin (external link) which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back.
Did you also edit the source code?
You can test if this is fixed at the latest version by testing our online demo at demo.limesurvey.org/admin (external link) which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back.
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- amritdeep
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12 years 4 months ago #68942
by amritdeep
Replied by amritdeep on topic Error Message: Could not instantiate mail function.
I am using the same version which is currently present on
www.limesurvey.org
Icons are look different because i have changed the icon images. I did not edit anything in the source code.
Icons are look different because i have changed the icon images. I did not edit anything in the source code.
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- Mazi
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12 years 4 months ago #69028
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
"You can test if this is fixed at the latest version by testing our online demo at demo.limesurvey.org/admin(external link) which always runs the latest Limesurvey version.
Username: admin
Password: test"
Username: admin
Password: test"
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- amritdeep
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12 years 4 months ago #69048
by amritdeep
Replied by amritdeep on topic Error Message: Could not instantiate mail function.
At your demo the error message is:
Email to amritdeepkaur failed. Error Message: Email was not sent because demo-mode is activated.
Email to amritdeepkaur failed. Error Message: Email was not sent because demo-mode is activated.
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- Mazi
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- Official LimeSurvey Partner
12 years 4 months ago #69073
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Error Message: Could not instantiate mail function.
I'm sorry but I can't reprodcue the problem at the latest 1.91 version. Please update to the latest version and also ask your sysadmin to check the email settings. maybe switching to an SMTP account might solve the problem as well.
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- sYntaX
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12 years 4 months ago #69144
by sYntaX
Replied by sYntaX on topic Error Message: Could not instantiate mail function.
Hey,
I have the same problem. I tried it with 2 different email addresses and I always get this error. The problem is that we cant use SMTP, POP etc. because we use Outlook with the MS Exchange server.
What could I do?
Regards
I have the same problem. I tried it with 2 different email addresses and I always get this error. The problem is that we cant use SMTP, POP etc. because we use Outlook with the MS Exchange server.
What could I do?
Regards
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- DenisChenu
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12 years 4 months ago #69149
by DenisChenu
Then you can try with googlemail maybe.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Error Message: Could not instantiate mail function.
I think MS Exchange is imap/pop incompatible. MS work with MS only .sYntaX wrote: ... MS Exchange server.
What could I do?
Then you can try with googlemail maybe.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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