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Next/Submit Button not working after first question
- Nara1992
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5 years 6 months ago #174802
by Nara1992
Next/Submit Button not working after first question was created by Nara1992
Hey everyone,
I am currently trying to find out about a weird bug I have encountered in LimeSurvey for a customer. We are currently using Version 2.64.7 as far as I can tell. We are about to upgrade soon, but we encountered this error now, which puts a halt to everything. As usal our normal limeSurvey developer is not currently working.
When I open a survey, everything seems normal. It still works when I click next on the first question group. But on the second group this happens:
When the first group had mandatory questions: When I click on Next/Submit on the second group it reloads the first group with validation error of the mandatory questions.
When the first group did not have mandatory questions: It reloads the second group after clicking the Next/Submit Button. SO I can't go any further than the second question group. It doesn't throw any JS-Error. Also this happens on the default template as well.
The installation worked well 2 weeks ago, so i don't know what changed. Also I am at the end of the line for finding the source of this error. I checked every question in the forums, but I can't find any solution.
Thank you for your time.
I am currently trying to find out about a weird bug I have encountered in LimeSurvey for a customer. We are currently using Version 2.64.7 as far as I can tell. We are about to upgrade soon, but we encountered this error now, which puts a halt to everything. As usal our normal limeSurvey developer is not currently working.
When I open a survey, everything seems normal. It still works when I click next on the first question group. But on the second group this happens:
When the first group had mandatory questions: When I click on Next/Submit on the second group it reloads the first group with validation error of the mandatory questions.
When the first group did not have mandatory questions: It reloads the second group after clicking the Next/Submit Button. SO I can't go any further than the second question group. It doesn't throw any JS-Error. Also this happens on the default template as well.
The installation worked well 2 weeks ago, so i don't know what changed. Also I am at the end of the line for finding the source of this error. I checked every question in the forums, but I can't find any solution.
Thank you for your time.
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- jelo
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5 years 6 months ago #174807
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Next/Submit Button not working after first question
Without look at the survey itself, I wouldn't rule out a issue inside the survey structure.
Export survey as lss and import survey again (it will be a copy, which should be renamed).
Try again. Same issue? Try to delete parts of the survey. Will the issue vanish or are all parts showing the issue?
Try a different browser as well.
Export survey as lss and import survey again (it will be a copy, which should be renamed).
Try again. Same issue? Try to delete parts of the survey. Will the issue vanish or are all parts showing the issue?
Try a different browser as well.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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- Nara1992
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5 years 6 months ago #174810
by Nara1992
Replied by Nara1992 on topic Next/Submit Button not working after first question
Sorry for not clarifying earlier, but this happens not in this single survey, but all across all surveys present (>200 surveys total). So it can't be a single survey. I suspect something with the installation or something else.
I still tried it out and no result. I also tried different browsers already.
I still tried it out and no result. I also tried different browsers already.
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- Nara1992
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5 years 6 months ago #174811
by Nara1992
Replied by Nara1992 on topic Next/Submit Button not working after first question
Should mention that single question group surveys are finde and still work
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- LouisGac
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5 years 6 months ago #174813
by LouisGac
Replied by LouisGac on topic Next/Submit Button not working after first question
it was working fine. You have not updated the software. Now it doesn't work.
Conclusion: something changed in server configuration, I bet on an update of PHP
Conclusion: something changed in server configuration, I bet on an update of PHP
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- DenisChenu
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5 years 6 months ago #174861
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Next/Submit Button not working after first question
Or :
manual.limesurvey.org/Troubleshooting#Af...d_not_be_verified.27
Look at your max_input_vars in phpinfo, 2 solutions : cur your second group with less question or put a big number in max_input_vars
Look at your max_input_vars in phpinfo, 2 solutions : cur your second group with less question or put a big number in max_input_vars
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.