Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Check data integrity after upgrade to 3.x

  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
5 years 7 months ago #172725 by holch
Replied by holch on topic Check data integrity after upgrade to 3.x

PS: We have more than 700 user accounts on our Limesurvey instance. Having a model of 1 separate LS instance per user is not sustainable for us.


This was a totally separate conversation between Jelo and me. We were NOT suggesting for you to have one installation per user/account. We were just discussing that probably not even the Limesurvey Professional hosting has single installations of LS with that many surveys. Just to put things into relation. This is also just a guess, I have no idea what LS Professional is hosting.

Sorry for the confusion.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The topic has been locked.
  • gslines
  • gslines's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
5 years 7 months ago - 5 years 7 months ago #172789 by gslines
Replied by gslines on topic Check data integrity after upgrade to 3.x
Increasing the php timeout didn't make a difference.

I then decided to set debug to 2 in LS's config.php, hoping to get more feedback about the problem, and after that change, the data integrity check ran and generated the results page as expected. I was also able to delete all the old tables reported, with no issues.

After that, I set debug back to 0 and tried running the integrity check again. And again the problem showed up: no results (empty page) and no errors in the browser console nor the system logs.
Last edit: 5 years 7 months ago by gslines.
The topic has been locked.
More
5 years 7 months ago #172790 by jelo
I recommend to open a bug ticket. Systeminfos can be generate via clicking the version number at the bottom. Could be an issue with the upgrade routines. What database is used?

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
The topic has been locked.
  • gslines
  • gslines's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
5 years 7 months ago #172828 by gslines
Replied by gslines on topic Check data integrity after upgrade to 3.x
Thank you. I'll open a bug ticket about it.

LimeSurvey 3.14.5+180815
Server OS: CentOS 6.9 (2.6.32-696.30.1.el6.x86_64)
PHP 5.6.36
Web server: Apache 2.2.15
DB: MySQL Ver 14.14 Distrib 5.5.60, for Linux (x86_64) using readline 5.1
DB version number: 355
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
5 years 7 months ago #173024 by DenisChenu
Replied by DenisChenu on topic Check data integrity after upgrade to 3.x

gslines wrote: Increasing the php timeout didn't make a difference.

I then decided to set debug to 2 in LS's config.php, hoping to get more feedback about the problem, and after that change, the data integrity check ran and generated the results page as expected. I was also able to delete all the old tables reported, with no issues.

After that, I set debug back to 0 and tried running the integrity check again. And again the problem showed up: no results (empty page) and no errors in the browser console nor the system logs.

Arg :).

An error with debug=0 only … awfull error …

Maybe you can try to set the error log on files : manual.limesurvey.org/Optional_settings#Logging_settings

And see if something happen in your server log file too …

And report the issue with all information you can …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose