Limesurvey completely broken after ComfortUpdate and manual reinstall!

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il y a 1 mois 1 semaine - il y a 1 mois 1 semaine #159340 par mfreund
mfreund a créé le sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!
My LS suddenly started producing problems, with the main survey admin home screen and the surveys list working okay, but when I tried to open a survey the page would only partially load and the links would be dead. (Screen shot below.)


I thought that the script files might have somehow gotten corrupted, so I did a database integrity check that did not indicate any problems.

I then tried doing a ComfortUpdate, and the only alert it gave me was about my modified favicon.ico file. However, when I finalized the ComfortUpdate, the Limesurvey screen came up completely blank.


I then tried to download the current version of LS and manually install it (preserving only config.php and /upload), but it still comes up completely blank.

What could be going on? I checked the permissions, which are set to 755. Is there something else that could be happening?

This is a terrible time for this to happen, since I was just about to launch an important survey tomorrow! If anyone can help me troubleshoot ASAP, I will greatly appreciate it!

(Disclaimer: I am a good trained monkey, capable of following directions but not very sophisticated when it comes to technical issues like this. My site is hosted, so I may not have access to some server admin functionality.)
Pièces jointes :
Dernière édition: il y a 1 mois 1 semaine par mfreund.

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il y a 1 mois 1 semaine #159345 par olle
olle a répondu au sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!
Hi,

Could you set debug = 2 in config.php, please? Then reload the page and post your error message here.

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il y a 1 mois 1 semaine #159347 par LouisGac
LouisGac a répondu au sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!
could you open a ticket please? (menu on top right Support->Contact us)
I will help you step by step

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il y a 1 mois 1 semaine #159358 par mfreund
mfreund a répondu au sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!
I received this error message:

Parse error: syntax error, unexpected '/application/config/config-defaults.php on line 600

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il y a 1 mois 1 semaine #159362 par olle
olle a répondu au sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!
For anyone else having this issue, the solution should be to change

[1]

to

array(1)

on line 600 in config-defaults.php
Les utilisateur(s) suivant ont remercié: tomzt

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il y a 4 semaines 2 jours - il y a 4 semaines 2 jours #159803 par tomzt
tomzt a répondu au sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!
After I set debug = 2 in config.php I found Error in \limesurvey\application\models\respons.php in line 115 .
I change it from $errors = []; to $errors = arraray();

It work
Dernière édition: il y a 4 semaines 2 jours par tomzt.
Les utilisateur(s) suivant ont remercié: DenisChenu

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il y a 4 semaines 2 jours #159810 par olle
olle a répondu au sujet : Limesurvey completely broken after ComfortUpdate and manual reinstall!

tomzt écrit: After I set debug = 2 in config.php I found Error in \limesurvey\application\models\respons.php in line 115 .
I change it from $errors = []; to $errors = arraray();

It work


Thanks for reporting this. I've commited this change to the repository.
Les utilisateur(s) suivant ont remercié: tomzt

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