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Comfort Update: Error code "build_not_found"
- Marks68
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7 years 2 months ago #148687
by Marks68
Comfort Update: Error code "build_not_found" was created by Marks68
Hi there,
when I´m logged in in my LS-install as admin (Version 2.62.2+170303) and try to start the Comfort-Update via the button on the installation´s starting-page, I´ll get this message:
the licence for the Comfort-Update function is up-to-date
when I´m logged in in my LS-install as admin (Version 2.62.2+170303) and try to start the Comfort-Update via the button on the installation´s starting-page, I´ll get this message:
"Unbekannter Fehler!
Ein unbekannter Fehler ist aufgetreten. Kontaktieren Sie bitte das LimeSurvey Team.
Fehlercode: build_not_found "
Ein unbekannter Fehler ist aufgetreten. Kontaktieren Sie bitte das LimeSurvey Team.
Fehlercode: build_not_found "
the licence for the Comfort-Update function is up-to-date
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- jelo
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7 years 2 months ago #148688
by jelo
E.g. bugs.limesurvey.org/view.php?id=12124
My guess is that the build number had a mistype during some updates.
Build 170303 means 3th March 2017 which is in the future.
Since you're build is in the future the updater can't handle that situation well.
Not sure if the LS GmbH team just want to wait till 3th March 2017 or will release a manual update fix.
I haven't seen an official response from the LS GmbH team .
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Comfort Update: Error code "build_not_found"
There are already a few bugreports about this issue.Marks68 wrote: when I´m logged in in my LS-install as admin (Version 2.62.2+170303) and try to start the Comfort-Update via the button on the installation´s starting-page, I´ll get this message:
E.g. bugs.limesurvey.org/view.php?id=12124
My guess is that the build number had a mistype during some updates.
Build 170303 means 3th March 2017 which is in the future.
Since you're build is in the future the updater can't handle that situation well.
Not sure if the LS GmbH team just want to wait till 3th March 2017 or will release a manual update fix.
I haven't seen an official response from the LS GmbH team .
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu, Marks68
The topic has been locked.
- holch
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7 years 2 months ago #148701
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Comfort Update: Error code "build_not_found"
As the comfort update is a premium feature and you obviously have purchased that you are entitled to contact the provider of this service by going to "contact" and use the ticket system there.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu, Marks68
The topic has been locked.
- jelo
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7 years 2 months ago #148707
by jelo
bugs.limesurvey.org/view.php?id=12123
id=12124
bugs.limesurvey.org/view.php?id=12125
Who is responsible for limiting posts to two links?
"You have too many links in your message, please decrease them!"
This will NOT prevent SPAM. This will only prevent from posting helpful Links. Perhaps I should start using a bot too. It will post every 2 min a post with "Who is responsible for limiting posts to two links?".
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Comfort Update: Error code "build_not_found"
A reply to these open bug tickets would help too:holch wrote: you are entitled to contact the provider of this service by going to "contact" and use the ticket system there.
bugs.limesurvey.org/view.php?id=12123
id=12124
bugs.limesurvey.org/view.php?id=12125
Who is responsible for limiting posts to two links?
"You have too many links in your message, please decrease them!"
This will NOT prevent SPAM. This will only prevent from posting helpful Links. Perhaps I should start using a bot too. It will post every 2 min a post with "Who is responsible for limiting posts to two links?".
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: Marks68
The topic has been locked.
- holch
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- LimeSurvey Community Team
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- Thank you received: 2739
7 years 2 months ago #148709
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Comfort Update: Error code "build_not_found"
Don't look at me...Who is responsible for limiting posts to two links?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: DenisChenu
The topic has been locked.