- Posts: 2
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Fresh Install, no errors, Cannot login to admin console after it completes.
- splummer
- Topic Author
- Offline
- New Member
I have all pre-reqs met on the pre requisite screen. The install completes without errors. I attempt to login right after the install and get incorrect username/password every time. I have tried with the defaults, I have tried changing the username/password. I have tried with a simple password, with a super complex password. Nothing works. I get no log errors in my apache logs. The only errors logged to apache during the entire installation and login pass are these:
[Mon Feb 29 13:19:40 2016] [error] [client MYIP] File does not exist: /webshared/apps/limesurvey2/limesurvey/styles/admin
[Mon Feb 29 13:19:40 2016] [error] [client MYIP] File does not exist: /webshared/apps/limesurvey2/limesurvey/images/favicon.ico
Clearly many people have installed this so something is not wrong with the installer but I cannot figure out what might be tripping things up for my install.
It is a OEL 6.7 server running PHP 5.3.3. The postgres server is 9.3.9, I can see the connection to the database server succeed in the database server logs.
Any help is greatly appreciated.
- holch
- Offline
- LimeSurvey Community Team
- Posts: 11637
- Thank you received: 2737
manual.limesurvey.org/Installation#Make_...rvey_on_your_website
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
- splummer
- Topic Author
- Offline
- New Member
- Posts: 2
- Thank you received: 0
However it does appear LDAP is broken 2.5 for me. This post indicates it is probably not just me - www.limesurvey.org/forum/installation-a-...-upgrade-ldap#130994 I was having trouble using the search feature in the bug tracker though to determine if that bug ever go filed.
- Burt
- Offline
- New Member
- Posts: 12
- Thank you received: 0
splummer wrote: I am at my wits end with this. I have installed the latest version of limesurvey - limesurvey250plus-build160228 - about 7 times now.
I have all pre-reqs met on the pre requisite screen. The install completes without errors. I attempt to login right after the install and get incorrect username/password every time. I have tried with the defaults, I have tried changing the username/password. I have tried with a simple password, with a super complex password. Nothing works. I get no log errors in my apache logs. The only errors logged to apache during the entire installation and login pass are these:
[Mon Feb 29 13:19:40 2016] [error] [client MYIP] File does not exist: /webshared/apps/limesurvey2/limesurvey/styles/admin
[Mon Feb 29 13:19:40 2016] [error] [client MYIP] File does not exist: /webshared/apps/limesurvey2/limesurvey/images/favicon.ico
Clearly many people have installed this so something is not wrong with the installer but I cannot figure out what might be tripping things up for my install.
It is a OEL 6.7 server running PHP 5.3.3. The postgres server is 9.3.9, I can see the connection to the database server succeed in the database server logs.
Any help is greatly appreciated.
I'm not saying that this is your problem but it look like the one I have been dealing with since my first day with LimeSurvey.
Try this:
Load in your browser the admin page and type in your Username and Password. Click Login and you should get the screen flashing but nothing else happen.
Now open another tab and in there clear your browsing data (everything in your cache) while the other tab is still open.
Now back to the admin enter again your Username and Password and you should get in...
This has been working for me for the past two years and I was wondering if I'm the only one having this problem every time I need to access the admin. I'm using Torch but I had the same problem when I was using Chrome
I hope this may help.
Burt
- holch
- Offline
- LimeSurvey Community Team
- Posts: 11637
- Thank you received: 2737
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
- Burt
- Offline
- New Member
- Posts: 12
- Thank you received: 0
Now I just update Lime to version 2.06 Build 150731 and it tells me that there is a security update available. So I click on Click here to use comfort Update and I get this error:
PO-Revision-Date: 2013-01-03 10:42:52+0000 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Plural-Forms: nplurals=2; plural=n != 1; X-Generator: GlotPress/0.1 X-Poedit-KeywordsList: gT;ngt:1,2;eT;neT:1,2 X-Poedit-SourceCharset: utf-8 X-Poedit-Basepath: ..\..\..\ X-Poedit-SearchPath-0: . X-Poedit-Language: English Project-Id-Version: LimeSurvey 2.x
Any idea?
- Ben_V
- Offline
- Platinum Member
- Posts: 1128
- Thank you received: 329
github.com/LimeSurvey/LimeSurvey/tree/2.06lts
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
- Burt
- Offline
- New Member
- Posts: 12
- Thank you received: 0
None the less. The built 150731 did not let me update any more so I delete everything from server and install a new 160228 and I can also confirm that now login in works with Torch as well....
Thank you...