Unwanted popup: "Please use the LimeSurvey navigation buttons or index..."

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il y a 1 mois 1 semaine #185424 par vs_arni
Hi mates,
when I launch the survey to test it, after the first screen, when I clik the next button, a popup appears:

"Please use the LimeSurvey navigation buttons or index. It appears you attempted to use the browser back button to re-submit a page"

and I cannot continue.

- this always happens with this survey (attached) and not with others I tested;
- I have activated/disactivated the survey; used other browser; exported/reimported survey: it happens;
- the survey was ok some weeks ago, I utilized it with external respondent; this problem came to me today;
- I tested on your Demo site and the survey was ok, but... my LS is Version 3.17.4 and yours is Version 3.17.3!!

Thanks in advance,
Arnaldo.
Pièces jointes :

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il y a 1 mois 1 semaine #185433 par DenisChenu
I try with default template on last GITversion : no issue
Maybe somethings related to theme

Can you give us a loink on your website ?

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il y a 1 mois 1 semaine #185436 par Prosperocco
The survey import works fine, only with a warning message..."Original theme not found "...
The problem may be related to your custom theme "Vsarni_fruity "; Try a default theme.

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il y a 1 mois 1 semaine #185440 par vs_arni
Solved!

It was not related with the custom theme, but with theme options. I don't know why, but they Background image and Logo, have lost their reference images (they was still on the server, however). As described in the attacched pic.

Thanks a lot,
Arnaldo.


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Les utilisateur(s) suivant ont remercié: DenisChenu

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il y a 1 mois 1 semaine #185457 par DenisChenu
I think if you can reproduce with Fruity theme (or BS theme) : this can be reported as bug.
A broken image must not broke anything inside survey …

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