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LimeSurvey Professional - This file is not a supported image

  • lptui_survey
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4 years 11 months ago #183047 by lptui_survey
I cannot upload images to LimeSurvey Professional server when editing survey themes. The error notification that appears is: This file is not supported image - please only upload JPG, PNG, GIF or SVG type images.

I've tried various types of JPG, PNG & SVG images and the results remain the same.

Please somebody help me...

Here I attach the image file I tried to upload
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  • DenisChenu
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4 years 11 months ago #183048 by DenisChenu
Best is to contact www.limesurvey.org/customer-support directly

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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4 years 11 months ago #183101 by cdorin
Hey there,

The problem has been solved in the morning.

Please contact Support if there are still issues (from your limesurvey.org profile)

Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
If you self-host and need help, contact one of our partners: limesurvey.com
Please do not contact me via PM - thank you.
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