Hello

I got cloudflare 524 when save the survey partially for resume later

I using cloudflare for my production limesurvey, and using Flexible SSL with force SSH and always SS activate in settings

There's no error except of this one in production

But, although it's created cloudflare 524, but the credential for resume later was saved, and i can use it

So the problem is,

1. it's show CloudFlare 524 instead of success message
2. Email was unsent



For info :

1. Save the survey partially for resume later is working great in my localhost, and the email was sent
2. I using mailgun for SMTP for localhost and production too


What i have done :

1. Turn off the SSL in cloudflare, but still there's no affect
2. Turn on debug in automation email to "always" but i don't understand how the debug system is working , beacause there's no debug message appear in my screen and i don't know where's the log file of email debugging system
3. Change SMTP encryption to "off" and "ssl", but "TLS" not yet

That's all

Help me please, i will very appreciate for your help

Thanks

Ouch … need tracking what happen here …

Maybe starting to log what's happen …

Starting by tracking error , update config.php file Here : a file was created (if error happen) in tmp/runtime name application.log. See if you have something when it happen.

If nothing are shown : must hack code and add some tracevar (then dump.log is updated), starting by here : github.com/LimeSurvey/LimeSurvey/blob/4d...timeHelper.php#L1026

rizkiheryandi wrote: Hello

I got cloudflare 524 when save the survey partially for resume later

I using cloudflare for my production limesurvey, and using Flexible SSL with force SSH and always SS activate in settings

There's no error except of this one in production

But, although it's created cloudflare 524, but the credential for resume later was saved, and i can use it

So the problem is,

1. it's show CloudFlare 524 instead of success message
2. Email was unsent



For info :

1. Save the survey partially for resume later is working great in my localhost, and the email was sent
2. I using mailgun for SMTP for localhost and production too


What i have done :

1. Turn off the SSL in cloudflare, but still there's no affect
2. Turn on debug in automation email to "always" but i don't understand how the debug system is working , beacause there's no debug message appear in my screen and i don't know where's the log file of email debugging system
3. Change SMTP encryption to "off" and "ssl", but "TLS" not yet

That's all

Help me please, i will very appreciate for your help

Thanks

Typo here, i means "and using Flexible SSL with Automatic HTTPS Rewrites and Always Use HTTPS in enable mode"

DenisChenu wrote: Ouch … need tracking what happen here …

Maybe starting to log what's happen …

Starting by tracking error , update config.php file

Code:

// Uncomment the following line if you need table-based sessions
    // 'session' => array (
      // 'class' => 'application.core.web.DbHttpSession',
      // 'connectionID' => 'db',
      // 'sessionTableName' => '{{sessions}}',
    // ),
    'log' => array(
        'routes' => array(
          'fileError' => array(
            'class' => 'CFileLogRoute',
            'levels' => 'info,warning, error',
            'except' => 'exception.CHttpException.404',
 
          ),
          'vardump' => array(
            'class' => 'CWebLogRoute',
            'categories' => 'vardump', // tracevar function
            'logFile' => 'dump.log',
          ),
        )
    ),
    'urlManager' => array(

Here : a file was created (if error happen) in tmp/runtime name application.log. See if you have something when it happen.

If nothing are shown : must hack code and add some tracevar (then dump.log is updated), starting by here : github.com/LimeSurvey/LimeSurvey/blob/4d...timeHelper.php#L1026

Ok, i will try it ASAP

I update the code , i made an error review vardump part …

(and please don't quote all pots each time …)

I have tried this sir

And i got this message in application.log

[warning] [application] Failed to set unsafe attribute "settings" of "Tutorial".

I don't undestand with that message

Yes, i have same issue : i don't care since i don't care of tutorials. But it's not related to your issue …

error 524 from cloudfare hide the real error … since we can get real error … no way to fix it.

Ok, i'll try to remove cludlfare, and test it wihout cloudflare for debuging