Save and Resume Later - Completes Survey

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il y a 9 mois 1 semaine #172176 par zaklime
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Hi,
When a user Saves and Resumes Later the participant enters there info to retrieve their answers after pressing the button to continue their survey is completed, they receive the completion notification and finished survey email notifications are sent.

How do allow a participant to SAVE and RESUME later without the survey being completed?

thanks
Zak

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il y a 9 mois 1 semaine #172188 par tpartner
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That sounds like a bug. If you are using the latest version, please file a bug report, including a test survey (.lss) file.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com

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il y a 9 mois 1 semaine #172189 par zaklime
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Hi,
It seems that when the survey is Saved using Chrome everything works as should. When using ie11 the survey completes and if you used edge the survey does not save correctly.

How do create a .lss?
thanks
Zak

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il y a 9 mois 1 semaine #172190 par tpartner
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Export the survey.


Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
Pièces jointes :

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il y a 9 mois 1 semaine - il y a 9 mois 1 semaine #172195 par jelo
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Zak, where is your LimeSurvey installation hosted? And what version of LimeSurvey is used. When you click on the version number in the footer you get additional infos about the servertechnology used.

Could be related to this bug:
bugs.limesurvey.org/view.php?id=13865

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Last edit: il y a 9 mois 1 semaine by jelo.
Les utilisateur(s) suivant ont remercié: LouisGac

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il y a 9 mois 1 semaine #172233 par zaklime
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I have looked at the setup see attached screenshot. But not sure how that helps the variation in different browsers?

cheers
Zak
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il y a 9 mois 1 semaine #172234 par zaklime
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Hi,

I have done that what do I do with the file?

thanks
Zak

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il y a 9 mois 1 semaine #172253 par jelo
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zaklime écrit: But not sure how that helps the variation in different browsers?

Depending on your survey structure it might be related to the bug I posted above. If resume is used the resume takes place at the group level.

Are you using a survey with a displaymode group by group?
If yes, how many groups are in the survey. Is the issue reproducible at every position in the survey.

Your options currently are
1.) updating Limesurey in the hope that the issue was already fixed
2.) Submitting your own bug report via the bug tracker

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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il y a 9 mois 1 semaine #172260 par tpartner
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I have done that what do I do with the file?

Please file a bug report and attach the file there.

Cheers,
Tony Partner

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Official LimeSurvey Partner - partnersurveys.com

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