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Logo not showing

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il y a 7 mois 1 semaine #171144 par RPTranslate
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Hello


I'm setting up a survey and have uploaded our logo, I can see it in the survey options preview, but it's not showing on the survey.

I'm using Flatly Bootstrap theme and have tried changing the Ajax button to yes or no but it makes no difference. I'm not sure what I've got wrong.

Thanks for your help
Pam
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il y a 7 mois 1 semaine #171156 par LouisGac
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any link to a survey?

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il y a 7 mois 1 semaine #171158 par RPTranslate
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Sorry, www.acuitytranslations.com/survey/index.php/849313?lang=en

Thanks
Pam

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il y a 7 mois 1 semaine #171170 par tpartner
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I see no src attribute for the image and can reproduce the problem on my server using 3.13.2.

Pam, please file a bug report.



Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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Les utilisateur(s) suivant ont remercié: DenisChenu

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il y a 7 mois 1 semaine #171187 par LouisGac
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I can't reproduce.
TPartner, can you provide steps to reproduce?

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il y a 7 mois 1 semaine #171189 par tpartner
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- Select Bootswatch as theme
- Theme options - Ajax mode = "Inherit"
- Theme options - Brandlogo == "Yes"
- Theme options - Brandlogo file == any option (I tried with both core images and an uploaded image)
- Theme options - Bootstrap theme = "Inherit"
- Preview survey

System info as below:

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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il y a 7 mois 1 semaine #171192 par LouisGac
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can't reproduce... maybe it's linked to Windows Server. I'll have a look.

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il y a 7 mois 1 semaine #171201 par Joffm
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Hi,

I also can reproduce.
And I also see the missing source of the image file.


Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless

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il y a 7 mois 6 jours - il y a 7 mois 6 jours #171219 par DenisChenu
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LouisGac écrit: can't reproduce... maybe it's linked to Windows Server. I'll have a look.

I have the issue sometimes … with a linux server .

sometimes it work, sometimes it don't work … and i really don't understand when it work and when it don't work.

PS : i'm sure at 80% i have my logo on master.sondages.pro/ some day ago, and it disappear.
See screenshot with home page + copievanilla for homa page config.

PS2 : bugs.limesurvey.org/view.php?id=13795#c48245
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
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Last edit: il y a 7 mois 6 jours by DenisChenu.

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il y a 7 mois 6 jours #171259 par RPTranslate
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I've looked at the bug report page, but can't work out how to submit a report :(

Any ideas what I can do to get the logo showing?

Thanks

Pam

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il y a 6 mois 4 semaines #171533 par davidg1982
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I am having the same trouble. The brandlogo feature doesn't work. I have to force it by replacing logo.png with the logo I want.I would like to not have to do that.

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