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Admin email attributes

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6 years 1 week ago #166809 by RPTranslate
Admin email attributes was created by RPTranslate
Hello

I'm using {ATTRIBUTE_1} etc in the emails, the invitation works fine, but I need all 7 ATTRIBUTES to be listed in the admin email and for some reason they are not appearing, there is a gap where they should be.

I must have something not right, but I can't work out what.

Thanks for your help

Pam
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6 years 1 week ago #166823 by tpartner
Replied by tpartner on topic Admin email attributes
What exactly do you have in the email template?

Cheers,
Tony Partner

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6 years 1 week ago #166824 by Joffm
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Hi, Pam,

so you have "ATTRIBUTE_1" to "ATTRIBUTE_7", which are to appear.
Which do not?
What is the content of these?
Which version of LS?
Please, a bit more details.
Could you show us the email?

Best regards
Joffm

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6 years 1 week ago #166826 by RPTranslate
Replied by RPTranslate on topic Admin email attributes
Thanks for reply

Version 3.6.1+180329, the attribute details do not show in the email, there's just an empty space where they should be. Weird because attributes inserted into invitation and reminder emails display.

Detailed admin notification below:
Do I need to make the attributes mandatory or something like that?


Thanks for your help
Pam


A new response has been submitted for your survey '{SURVEYNAME}'.

Client Project Name: {ATTRIBUTE_1}

Project Number: {ATTRIBUTE_2}

Client Contact First Name: {ATTRIBUTE_3}

Client Contact Last Name: {ATTRIBUTE_4}

Client Company: {ATTRIBUTE_5}

Client Manager: {ATTRIBUTE_6}

Language Combination: {ATTRIBUTE_7}

The following answers were given by the participant:
{ANSWERTABLE}
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6 years 1 week ago #166834 by Joffm
Replied by Joffm on topic Admin email attributes
Hi, Pam,
sorry, I did not realize that none of the attributes appear.

I could reproduce it. Invitation = fine, Confirmation = nothing.

So it is obviously a bug.

Open a bug report.

Best regards
Joffm

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6 years 1 week ago #166835 by tpartner
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Try this:
Code:
A new response has been submitted for your survey '{SURVEYNAME}'.
 
Client Project Name: {TOKEN:ATTRIBUTE_1}
 
Project Number: {TOKEN:ATTRIBUTE_2}
 
Client Contact First Name: {TOKEN:ATTRIBUTE_3}
 
Client Contact Last Name: {TOKEN:ATTRIBUTE_4}
 
Client Company: {TOKEN:ATTRIBUTE_5}
 
Client Manager: {TOKEN:ATTRIBUTE_6}
 
Language Combination: {TOKEN:ATTRIBUTE_7}
 
The following answers were given by the participant:
{ANSWERTABLE}

Cheers,
Tony Partner

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6 years 1 week ago #166838 by Joffm
Replied by Joffm on topic Admin email attributes
Hi, Tony,
sure, it works.

And I was absolutely sure to have checked this, too.
(I'm too old for this);)

Joffm

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6 years 1 week ago #166885 by RPTranslate
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THANK YOU!

Yes it works to put in TOKEN!

Sorry I didn't check further down the thread!

Many thanks
Pam
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