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  • kpatch
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6 years 2 months ago - 6 years 2 months ago #163746 by kpatch
In a survey I have been building, I am suddenly getting the following message when I try to preview the survey:




It goes into a repetitive cycle and eventually freezes.


I am definitely not using the back button. Any thoughts on what might be happening?
Last edit: 6 years 2 months ago by kpatch.
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6 years 2 months ago #163747 by jelo
I would try a different session. So please logout of LimeSurvey and close the browser.
Open browser and login. Check again.

What version of LimeSurvey is used?

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • LouisGac
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6 years 2 months ago #163759 by LouisGac
could you please open a ticket in the bug tracker joining a lss file?

For further reference, here the code checking if participant used back button:
github.com/LimeSurvey/LimeSurvey/blob/e0...Helper.php#L730-L757
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  • kpatch
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6 years 2 months ago #163867 by kpatch
Jelo:

I have closed my LimeSurvey session, emptied my cache, and restarted Firefox.

Same problem...only quicker...

P
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  • holch
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6 years 2 months ago #163869 by holch
Then please report a bug, as Louis requested and post the bug tracker link here.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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  • kpatch
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6 years 2 months ago #163872 by kpatch
Here is the bug tracker link (issue 13329)...

bugs.limesurvey.org/view.php?id=13329

The LAMP details are straight from my server's WHM/domain's cPanel

Thank you for your help

Patrick.
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  • LouisGac
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6 years 2 months ago #163936 by LouisGac
Ok I can reproduce.
It's a bug with the timer and vanilla theme.
For now, just use fruity theme and it will work. will offer a fix as soon as possible
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  • ollehar
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6 years 2 months ago #163962 by ollehar
This issue is a problem with Ajax mode, which was accidentally set to "on". To turn it off, go to "Theme options" in the overview. Set "Inherit everything" to "No", and then "Ajax mode" to "No". Save.
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