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Ranking question issues
- anikas
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8 years 3 months ago #128653
by anikas
Ranking question issues was created by anikas
Hi
I use a ranking question in my survey, where I offer a list of items and respondents can select some of them by moving them to the "right side", and then the next question has an "Array Filter" to pick up only those items that have been selected.
Most of the time it works fine.
With some respondents, they report a problem that when the click on "Next" after the ranking question, the survey blanks out and they cannot proceed. My first response was to ask them to copy the survey link, paste it into Chrome/ Firefox browser window ... and that seemed to help. But with some respondents, that doesn't work either.
I am completely helpless to solve.
Can anyone help?
Thanks in advance!!!
anand
I use a ranking question in my survey, where I offer a list of items and respondents can select some of them by moving them to the "right side", and then the next question has an "Array Filter" to pick up only those items that have been selected.
Most of the time it works fine.
With some respondents, they report a problem that when the click on "Next" after the ranking question, the survey blanks out and they cannot proceed. My first response was to ask them to copy the survey link, paste it into Chrome/ Firefox browser window ... and that seemed to help. But with some respondents, that doesn't work either.
I am completely helpless to solve.
Can anyone help?
Thanks in advance!!!
anand
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- DenisChenu
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8 years 3 months ago #128707
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Ranking question issues
Hi,
LimeSurvey version ?
Another question in same group
LimeSurvey version ?
Another question in same group
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- anikas
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8 years 3 months ago #128711
by anikas
Replied by anikas on topic Ranking question issues
Version 2.05+ Build 150520
Next question is in the next group not same group (does that make a difference?)
Next question is in the next group not same group (does that make a difference?)
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- DenisChenu
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8 years 3 months ago #128753
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Ranking question issues
Maybe some bug. Must try with debug mode and see if you have an error.anikas wrote: Version 2.05+ Build 150520
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.