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Have centralised system with external call centres

  • mase2hot
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8 years 8 months ago #122978 by mase2hot
Have centralised system with external call centres was created by mase2hot
Hello everyone

I'm curious to see if its possible to have a central database Amazon RDS etc. With ability to give a link to the LimeSurvey to different call centres using vicidial / goautodial. I see you can put in different database settings but I want it secure so only I have full control.

Really I only want centres to be able to do a survey and have not option to download results of their own, especially of any other centres!...lol

Regards
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  • gabrieljenik
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8 years 8 months ago #122981 by gabrieljenik
Replied by gabrieljenik on topic Have centralised system with external call centres
It should be analyzed with little more detail but I don't see why it wouldn't be possible.to answer the survey, don't need a user access. Also, if want to provide users, you can customize its permissions.

At last, you have the API for integrating with other apps.

If you neee some more extensive support, please let me know.

Thanks
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  • DenisChenu
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8 years 8 months ago #123005 by DenisChenu
Replied by DenisChenu on topic Have centralised system with external call centres
goautodial already have LimeSurvey, and have support for professionnal issue.

Denis
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