- 1. I am from Europe and/or would like to survey European participants. Is your LimeSurvey Cloud service compatible with the GDPR?
- (Data protection and policy)
- Yes, we are generally GDPR compatible. To be compatible with the GDPR & EU law we strongly recommend selecting our German server as server location as it is the only server location where we can guarantee ...
- Créé le 3 juillet 2020
- 2. Where and how is my survey data hosted/stored?
- (Data protection and policy)
- If you are using our LimeSurvey Cloud hosting: When creating your LimeSurvey Cloud instance, you will be asked for the server location, where we will host your data. Currently, we offer the following ...
- Créé le 3 juillet 2020
- 3. I want to design surveys on my local computer using LimeSurvey and upload these to my LimeSurvey Cloud instance later. Is that possible?
- (LimeSurvey Cloud)
- Yes. Generally, that is possible without any problems. There is one important thing though: You can't import files from a version newer than the version LimeSurvey is using, but usually, LimeSurvey Cloud ...
- Créé le 3 juillet 2020
- 4. What is domain aliasing and how do I set it up?
- (LimeSurvey Cloud)
- ... ('mydomain.limesurvey.net') of your LimeSurvey Cloud instance. Edit your LimeSurvey Cloud settings and add your preferred domain name (without http://), for example ‘survey.mydomain.com’ SSL ...
- Créé le 3 juillet 2020
- 5. Can I get a quotation?
- (Other)
- Yes, we offer an automatic quotation system. Just look at our pricing plans and click the link 'Get a quote'. Then just fill out the details as usual – the quotation will be sent to your registered email ...
- Créé le 3 juillet 2020
- 6. How can I delete my limesurvey.org account?
- (Other)
- Please visit your account page on account.limesurvey.org. After login you will see a section 'Login details'. On the bottom of this section there is a link 'Delete my account'. Click that link and confirm ...
- Créé le 3 juillet 2020
- 7. I have another question regarding donations, but can't find the answer
- (Donations)
- If you have more questions feel free to contact us anytime using our ticket system and we will be happy to answer your question.
- Créé le 3 juillet 2020
- 8. How is my donator ranking in the forums determined?
- (Donations)
- All your donations during the last 12 months are cumulated for the ranking. This total sum is used to determine your ranking: between 1€ and 30€: Bronze Donator between 31€ and 75€: Silver Donator ...
- Créé le 3 juillet 2020
- 9. How can I see what I donated in the past?
- (Donations)
- If you have a LimeSurvey account: Just click on 'Your orders' in the user menu and you will be able to see your past donations/invoices. ...
- Créé le 3 juillet 2020
- 10. I want to donate - do I get something in return?
- (Donations)
- Donation can be done at donate.limesurvey.org. By your donation you are giving this software a future - so we can keep on creating new features and versions. If you are a registered user (registration ...
- Créé le 3 juillet 2020
- 11. Is my survey data in LimeSurvey Cloud encrypted?
- (Data protection and policy)
- We are very concerned about security. Your survey/response data is stored in a separate database with a separate username/password for each LimeSurvey Cloud instance. The connection of your browser to ...
- Créé le 3 juillet 2020
- 12. Do you have a survey policy template available that is shown to the user before answering to the survey?
- (Data protection and policy)
- We do not offer a template for that. The data protection policy/law is very different for each country and also the type of data your collecting in our survey(s) has a big influence on how the policy should ...
- Créé le 3 juillet 2020
- 13. Is it possible to show a survey policy that participants must agree to before they participate in the survey?
- (Data protection and policy)
- Yes. In LimeSurvey Cloud, you can insert a survey policy in the survey settings and require the user to agree to that by checking a box.
- Créé le 3 juillet 2020
- 14. Do I need to show a Cookie Consent form inside LimeSurvey?
- (Data protection and policy)
- It is not necessary to show a Cookie consent form. Here is a related excerpt from the EU commission website The EU Internet Handbook: Consent is not required if the cookie is: used for the sole ...
- Créé le 3 juillet 2020
- 15. I would like to establish a EU General Data Protection Regulation (GDPR) contract/agreement with you. Is that possible?
- (Data protection and policy)
- Yes. We offer on online contracting tool where you can quickly create the necessary contract with a few clicks yourself and download the resulting contract as PDF - the resulting document is already signed ...
- Créé le 3 juillet 2020
- 16. Wait? Isn't LimeSurvey free open source software - why should I pay for it
- (ComfortUpdate Extension)
- Yes, LimeSurvey software is free open source – everyone can use, modify and distribute it for commercial, private and educational purposes under the GPL license v3 (exception: the name and logo LimeSurvey ...
- Créé le 3 juillet 2020
- 17. How do I delete my LimeSurvey Cloud instance?
- (LimeSurvey Cloud)
- If you just would like to delete your LimeSurvey Cloud instance, please follow these steps: Navigate to your profile page to see an overview of your Cloud instance Look for the link 'Delete survey ...
- Créé le 3 juillet 2020
- 18. I've deleted storage data but my survey is still locked. What do I do
- (LimeSurvey Cloud)
- After you've deleted data, make sure to go to global settings, the storage tab, and click on "Calculate storage" to update your storage counter. It might take a few seconds to come into effect. Just reload ...
- Créé le 3 juillet 2020
- 19. Where can I see what storage space is used?
- (LimeSurvey Cloud)
- If you go to global setting, there's a storage tab: Click on the button "Calculate storage" and the page will show you how much space your surveys, templates and labels take up:
- Créé le 3 juillet 2020
- 20. What is a "storage reminder percentage"
- (LimeSurvey Cloud)
- Storage reminder percentage is a setting in your LimeSurvey Cloud profile. This setting controls when your storage alert e-mail will be sent out. As an example, say you enter the value 10 (10%, default ...
- Créé le 3 juillet 2020
- 21. What happens when my storage exceeds the storage limit?
- (LimeSurvey Cloud)
- When your storage exceeds the allowed limit of your subscription package, all surveys which contain upload question types will be blocked. Furthermore, you will not be able to upload files for your survey ...
- Créé le 3 juillet 2020
- 22. How do I free my used storage?
- (LimeSurvey Cloud)
- If you delete responses and surveys, the space occupied by those items will be freed. If you want to keep the uploaded files, please observe that they will not be included in an exported survey archive ...
- Créé le 3 juillet 2020
- 23. What is the meaning of "Storage used" in the LimeSurvey header bar
- (LimeSurvey Cloud)
- In the top-right corner of the admin interface you can see how much storage you are using and how much your maximum storage limit is. Every file you or your participants upload to the installation ...
- Créé le 3 juillet 2020
- 24. I have created a survey, but the message 'No available surveys' is merely shown on my LimeSurvey homepage
- (LimeSurvey Cloud)
- By default, surveys are not listed on the public index page of your LimeSurvey installation for privacy reasons - better safe than sorry. If you want a survey to be listed on that page, just edit the ...
- Créé le 3 juillet 2020
- 25. How do I configure email settings in LimeSurvey Cloud?
- (LimeSurvey Cloud)
-
When sending invitiations or reminders for your survey, you have two choices:
1.) Using our mail server
If you are using the LimeSurvey Cloud mail server, all your emails will have the sender address
Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. . ... - Créé le 3 juillet 2020
- 26. Is my LimeSurvey Cloud instance available 100% of the time?
- (LimeSurvey Cloud)
- We are trying our best to keep your instance available at all times and guarantee a 99% uptime/month. If there is a reason to temporarily shut down the survey facilities, we will let you know in advance ...
- Créé le 3 juillet 2020
- 27. What happens if I exceed my response volume?
- (LimeSurvey Cloud)
- At first, we will send you a warning by email that your response volume is getting low - you can set this warning limit in your account settings after registering. Please make sure your email address is ...
- Créé le 3 juillet 2020
- 28. Are certain LimeSurvey features locked if I'm only using the FREE subscription plan
- (LimeSurvey Cloud)
- There are no locked features in LimeSurvey - there are only limitation on the number of responses, upload storage and number of administrators. Also, some additional services (like domain aliasing) are ...
- Créé le 3 juillet 2020
- 29. How are responses counted?
- (LimeSurvey Cloud)
- In short... A response is counted if a participant completes your survey once, regardless of how many questions or question groups your survey contains. In a more detailed description... A survey ...
- Créé le 3 juillet 2020
- 30. How can I cancel my subscription?
- (Your subscription)
- To cancel your subscription plan: Log into your LimeSurvey account. Select "Billing History" from the profile menu (in the top right corner). Locate the plan that you wish to cancel, and click ...
- Créé le 3 juillet 2020
- 31. What payment types do you offer?
- (Your subscription)
- We offer the following payments types. Paypal VISA Card MasterCard Card For 36 European countries: SEPA payments For selected customers: Payment on account/invoice / Purchase Order (PO) - contact ...
- Créé le 3 juillet 2020
- 32. Are there any discounts for teachers, students, or non-profits?
- (Your subscription)
- LimeSurvey Discounts TypePercent Teachers 30% Students 50% Non-profits 30% Teachers and students must agree to only use LimeSurvey for classroom related work. Applying ...
- Créé le 3 juillet 2020
- 33. Do I lose access when I cancel my subscription?
- (Your subscription)
- If you cancel your subscription, you will continue to have access to all features of your plan for the time period you already paid (this is the same for LimeSurvey ComfortUpdate and LimeSurvey Cloud). ...
- Créé le 3 juillet 2020
- 34. What is the time of notice if I want to cancel my subscription?
- (Your subscription)
- If you cancel your subscription using our website, there is no time of notice (so you can do up to the last day before renewal). If you cancel it in writing (by email or letter), there is a time of notice ...
- Créé le 3 juillet 2020
- 35. Legal notice
- (Static content)
- ... resolution according to Art. 14 para. 1 ODR-VO: The European Commission offers a platform for Online Dispute Resolution, which you can find under http://ec.europa.eu/consumers/odr/. We are not obliged ...
- Créé le 24 juin 2020
- 36. Terms & Conditions
- (Static content)
- ... 14 (1) of the ODR Regulation: the European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are not obliged or willing to ...
- Créé le 24 juin 2020
- 37. Privacy notice
- (Static content)
- Privacy notice These explanations of our data protection concern the domain limesurvey.org and all its subdomains (hereinafter ‘websites’). Data protection is a top priority for us. We would like to ...
- Créé le 24 juin 2020
Bienvenue à LimeSurvey. The LifeSurvey.
Le meilleur outil d'enquête en ligne, agile comme aucun autre
LimeSurvey est l'outil d'enquête en ligne simple, rapide et anonyme qui regorge d'idées astucieuses. Dirigé aux étudiants, aux professionnels et aux entreprises : Créez une enquête et obtenez les meilleures informations gratuitement, en un tour de main. Faites une enquête en ligne gratuite maintenant !
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Grâce à nos enquêtes, sondages et autres possibilités open-source gratuits pour les développeurs, les créateurs et les fabricants, LimeSurvey est l'outil d'enquête en ligne idéal pour les instituts de recherche, les universités et autres établissements d'enseignement. Un logiciel open-source agile, avec des modèles faciles à utiliser et une équipe de service client à portée de main.
- Nombre d'utilisateurs illimité
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Restez en prise directe avec le marché.
LimeSurvey est la solution d'enquête en ligne idéale pour les études de marché professionnelles. Les questionnaires, les sondages, les votes en direct et tous les autres types d'enquête sont mis à votre disposition pour vous donner des possibilités infinies.
- Gestion des quotas
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Bienvenue dans l'esprit de vos clients.
Créez facilement des enquêtes clients professionnelles avec LimeSurvey : Plus vous en savez, mieux vous pourrez fournir exactement ce dont vos clients ont besoin.
L'outil est simple et facile à utiliser, et peut être entièrement intégré à votre site Web, en utilisant votre propre style et design.- Intégration sur votre propre site Web
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Ce que disent nos clients satisfaits
Le logiciel est d'une grande aide pour recueillir les commentaires des visiteurs concernant Ars Electronica et éventuellement pour réagir à ces commentaires.
Martin H.
Ars ElectronicaLimeSurvey nous a permis de concevoir une enquête communautaire complexe en utilisant un logiciel 100 % gratuit (licence GPL)...
Nicolas B.
Équipe du serveur UbuntuEn ce qui concerne l'accessibilité, LimeSurvey est le seul produit qui a su convaincre.
Josef S.
Gouvernement autrichien de l'État du VorarlbergVous êtes une entreprise ? Coopérons !
Dites-nous ce que vous voulez, et nous vous donnerons ce dont vous avez besoin.
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