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Version number not updating
- lukeappleton
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4 years 4 months ago #191817
by lukeappleton
Version number not updating was created by lukeappleton
Hi,
I have been a long time LimeSurvey user and I absolutely love this fantastic piece of open source software. We have been using it at our non-profit for a number of years without issue but having run the latest update I have experienced a strange issue. I have had a look at the forum and at the bug tracker and haven't been able to see this replicated.
Basically I have updated from 3.17.7 to the latest version 3.21.0. Everything has worked - I have followed the instructions on the manual to the letter however it is still saying 3.17.7 in the version number. Try as I might I cannot work out why? I have not been prompted to run a DB update. The version.php file is correct. If anyone could suggest why this is happening I would greatly appreciate it.
My System:
- PHP 5.6
- Postgres database
- Debian 3.16.
- Apache / Virtualmin
Thank you so much in advance for any advice,
Luke
I have been a long time LimeSurvey user and I absolutely love this fantastic piece of open source software. We have been using it at our non-profit for a number of years without issue but having run the latest update I have experienced a strange issue. I have had a look at the forum and at the bug tracker and haven't been able to see this replicated.
Basically I have updated from 3.17.7 to the latest version 3.21.0. Everything has worked - I have followed the instructions on the manual to the letter however it is still saying 3.17.7 in the version number. Try as I might I cannot work out why? I have not been prompted to run a DB update. The version.php file is correct. If anyone could suggest why this is happening I would greatly appreciate it.
My System:
- PHP 5.6
- Postgres database
- Debian 3.16.
- Apache / Virtualmin
Thank you so much in advance for any advice,
Luke
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- lukeappleton
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4 years 4 months ago #192081
by lukeappleton
Replied by lukeappleton on topic Version number not updating
[UPDATE]
So nobody assisted with this but I did get to the bottom of it. It turns out it was just a case of waiting. After about 24 hours the correct version started displaying. Very odd as I had cleared cache, used different browsers and devices. But importantly it seemed to just solve itself.
So nobody assisted with this but I did get to the bottom of it. It turns out it was just a case of waiting. After about 24 hours the correct version started displaying. Very odd as I had cleared cache, used different browsers and devices. But importantly it seemed to just solve itself.
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- jelo
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4 years 4 months ago #192083
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Version number not updating
If no other user have experienced this issue, I find it quite normal that nobody answered your post. This forum is mostly read by users. Official support can sometimes happen via forum, but is not the norm.lukeappleton wrote: So nobody assisted with this but I did get to the bottom of it
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
The following user(s) said Thank You: DenisChenu
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- DenisChenu
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4 years 4 months ago #192103
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Version number not updating
And here : your explanation seems more Server related system … one front server, you update another server and a copy happen .
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.