Can't access a survey after creation

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il y a 3 semaines 16 heures #181299 par LudoEloi
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Hello
I just installed Limesurvey on my company's host and everything works except the survey's edition.
I can create surveys but then it loads indefinitely and I can't edit it.
Can someone help me ?

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il y a 3 semaines 13 heures - il y a 3 semaines 13 heures #181306 par Joffm
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Hello,
which steps did you perform?

Best regards
Joffm


Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: il y a 3 semaines 13 heures by Joffm.

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il y a 3 semaines 13 heures - il y a 3 semaines 13 heures #181307 par LudoEloi
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I can perform step 1 normally : create a new survey, name it and click on "save"
But then the "edit" page doesn't load, it stays like the screenshot below for a while and then ,on some browsers, I get a "connection reset error"



If I go back to the survey list, the new survey appears but I still can't access it, not even it's general settings.

I don't know if it is relevant but when I try to show a "html printable survey" from the survey list, I get something like this :
Pièces jointes :
Last edit: il y a 3 semaines 13 heures by LudoEloi.

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il y a 3 semaines 13 heures #181309 par Joffm
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Then the first thing is to provide your system information.
Click on the LS version in the lower right corner and attach the screenshot of the popup.

Joffm


Volunteers are not paid.
Not because they are worthless, but because they are priceless

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il y a 3 semaines 12 heures #181313 par LudoEloi
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There it is :


Thank you
Pièces jointes :

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il y a 3 semaines 10 heures #181319 par tpartner
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What browser are you using? IE is not supported in the backend.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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il y a 3 semaines 9 heures #181320 par LudoEloi
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I used Mozilla Firefox for the screenshots, but I tried with multiple browser, even on my phone, and the result is always the same.

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il y a 3 semaines 9 heures #181325 par jelo
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How did you install LimeSurvey on the server? Which method? You might try to install it again.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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il y a 3 semaines 8 heures #181326 par LudoEloi
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I followed religiously the steps here :
manual.limesurvey.org/Installation_-_LimeSurvey_CE

Maybe not enough, I'll try to reinstall it tomorrow.

I'll have to find how to uninstall it first :)

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il y a 2 semaines 6 jours #181350 par LudoEloi
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Even after reinstalling and recreating the Database I still have the same issue :(

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il y a 2 semaines 6 jours #181351 par LudoEloi
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I found the solution !!
I just added "httpS://" in front of the adress and everything works.

Thank you for taking the time to search for a solution with me and have a nice day everyone :)

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