Restore from backup or reactivate old survey

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il y a 4 mois 2 semaines #179100 par wklijn
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I want to restore an old survey to have all participant retake it and measure improvements.

When opening the old survey location at smhb-software.limequery.org/index.php
"Are you a survey administrator?
Most probably your installation was archived - activate it again within one minute by logging in to LimeSurvey."

I can not find this restore option in my admin panel. Performing a search on the forum gives me the following hit:

www.limesurvey.org/forum/installation-a-...lation-button#169043

I tried opening up a ticked but the systems points me back to the forum. Opening a support ticked does not appear to function, not in firefox or in chrome.

I have a sql backup of the old survey.

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il y a 4 mois 2 semaines - il y a 4 mois 2 semaines #179103 par DenisChenu
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Totally unrelated to Community forum

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
Pièces jointes :
Last edit: il y a 4 mois 2 semaines by DenisChenu.

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il y a 4 mois 2 semaines #179111 par wklijn
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I clicked the following button (circled red)

And was presented with the following page suggested to ask in the forum (circled in red again).

I am open to suggestion where to ask this question if the current location is incorrect. It is not clear from your remark where I should go with my question.

Thank you for your help!
Pièces jointes :

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il y a 4 mois 2 semaines #179114 par DenisChenu
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DenisChenu écrit: Totally unrelated to Community forum


Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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il y a 4 mois 2 semaines #179128 par jelo
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The support ticket link at the top is currently buggy. I opened a ticket about that issue.

Login to LimeSurvey.org and try this link directly.
www.limesurvey.org/support?view=ticket&layout=open

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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