Ranking question causing system hang...

Plus d'informations
il y a 4 mois 2 semaines #179015 par edit4ever
COM_KUNENA_MESSAGE_CREATED_NEW
I have a ranking question with an array filter from a previous multiple choice question. The answer codes match the subquestion codes and the results will load during the survey...but the system then hangs. You can't rank or move on from there.

Connexion ou Créer un compte pour participer à la conversation.

LimeSurvey Partners
Plus d'informations
il y a 4 mois 2 semaines #179018 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW
LimeSurveyt version and build number ?
Browser used ?
Number of ranking answers ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines #179029 par tpartner
COM_KUNENA_MESSAGE_REPLIED_NEW
...and please attach a small sample survey (.lss) containing only the relevant questions.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
Les utilisateur(s) suivant ont remercié: DenisChenu

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines #179053 par edit4ever
COM_KUNENA_MESSAGE_REPLIED_NEW
Lime Survey version: 3.15.6
Browser: both Chrome and Edge tested
# of answers to rank: up to 5 out of previous list of 60 options

Sample survey attached.

Thanks!
Pièces jointes :

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines #179058 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW
Ok,

Have the issue , you can make some optimisation set Maximum columns for answers to 5, but still some time.

Must check if it's better in 2.73 (then it's clearly a new issue) or if it's an old issue.

I don't really have better solution quickly.

@tpartner : do you have some idea to improve speed ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines #179059 par edit4ever
COM_KUNENA_MESSAGE_REPLIED_NEW
Thanks for the update - I have a lot of other sections to build...so I'll stand by to see if a solution evolves.

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines - il y a 4 mois 2 semaines #179060 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW
OK,

Have the solution :
1. Disable Same choice height + same list height
2. Replace this file github.com/LimeSurvey/LimeSurvey/blob/ma...g/scripts/ranking.js in your install (the previous one have an issue : github.com/LimeSurvey/LimeSurvey/commit/...9cdb2f9775074bcc80dc )
3. Test : it's really quickest

PS : 2nd fix : github.com/LimeSurvey/LimeSurvey/commit/...362520f2766898ebf51a

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
Last edit: il y a 4 mois 2 semaines by DenisChenu.

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines - il y a 4 mois 2 semaines #179061 par edit4ever
COM_KUNENA_MESSAGE_REPLIED_NEW
OK - I replaced that file and disabled the choice and list heights...but I'm still getting the same issue. When the rankings load (first you see the whole list and then the filtered array loads a second or two later) but I can't select and rank those choice. There is no response in that area.

--- hold on - just saw you posted a second fix...

added second fix - still same issue.
Last edit: il y a 4 mois 2 semaines by edit4ever.

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines #179071 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW
Remind to "reset assets" cache in Global settings, else it's still the old javascript

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 2 semaines #179126 par edit4ever
COM_KUNENA_MESSAGE_REPLIED_NEW
No luck. Made the changes and cleared the cache. Same issue.

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 1 semaine #179140 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW
Can you give a sample link ?
Their still some time to load, but really less

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 1 semaine #179203 par edit4ever
COM_KUNENA_MESSAGE_REPLIED_NEW
Thanbk you for looking into this. Here is the sample:

survey.makemomentum.net/index.php/261618?lang=en

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 1 semaine #179210 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW
There are another issue here …



And i don't found ranking.css and ranking.js in source … can you deactivate ajax mode ?

Else : there are aghon some improvment (with your test file) on javascript :
github.com/LimeSurvey/LimeSurvey/commit/...e032e53bb2ef5de9f246
and
github.com/LimeSurvey/LimeSurvey/commit/...146d9fcbd63937f028e4

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
Pièces jointes :

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 1 semaine #179212 par edit4ever
COM_KUNENA_MESSAGE_REPLIED_NEW
I've added the two commits and disabled ajax.

When it gets to the ranking question - it loads the filtered answers but does not allow the ranking options to be selected and sorted. You can move on to the next question group, but cannot interact with the ranking question.
Pièces jointes :

Connexion ou Créer un compte pour participer à la conversation.

Plus d'informations
il y a 4 mois 1 semaine #179214 par DenisChenu
COM_KUNENA_MESSAGE_REPLIED_NEW

edit4ever écrit: selected and sorted. You can move on to the next question group, but cannot interact with the ranking question.

ranking.js seems not loaded

This is really strange

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .
Pièces jointes :

Connexion ou Créer un compte pour participer à la conversation.

Commencez dès maintenant !

Créez simplement un compte et commencez à utiliser LimeSurvey dès aujourd'hui.

Inscrivez-vous maintenant

Inscrivez-vous à notre Newsletter!