Error importing groups

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il y a 2 mois 2 semaines #183040 par Gustavo_Kremer
Hi. I'm using LimeSurvey Professional version 3.17.2

Now I'm trying to import a group from a previous survey into a new one, and i'm getting an error message that says "An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder."

I'm not able to find a way to change permissions to any folder (I believe that part of the error message only applies to certain versions of LimeSurvey). Last time I've worked in a survey (almost a month ago), there was no issue doing what I'm trying to do now, so I don't know what I should do in order to be able to upload files again.

Any help would be greatly appreciated!

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il y a 2 mois 2 semaines #183041 par Gustavo_Kremer
Réponse de Gustavo_Kremer sur le sujet Error importing groups

Gustavo_Kremer écrit: Hi. I'm using LimeSurvey Professional version 3.17.2

Now I'm trying to import a group from a previous survey into a new one, and i'm getting an error message that says "An error occurred uploading your file. This may be caused by incorrect permissions for the application /tmp folder."

I'm not able to find a way to change permissions to any folder (I believe that part of the error message only applies to certain versions of LimeSurvey). Last time I've worked in a survey (almost a month ago), there was no issue doing what I'm trying to do now, so I don't know what I should do in order to be able to upload files again.

Any help would be greatly appreciated!


Attached is a screen capture of what happens.
Pièces jointes :

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il y a 2 mois 2 semaines #183063 par tpartner
Réponse de tpartner sur le sujet Error importing groups
If using the hosted version, contact support - www.limesurvey.org/customer-support

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
Les utilisateur(s) suivant ont remercié: DenisChenu, cdorin

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il y a 2 mois 2 semaines #183102 par cdorin
Réponse de cdorin sur le sujet Error importing groups
Hey there,

The problem was solved earlier (this morning).

Please contact Support if there are still issues (from your limesurvey.org profile)

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il y a 2 mois 2 semaines #183107 par Gustavo_Kremer
Réponse de Gustavo_Kremer sur le sujet Error importing groups
Yes, I did what Tony said, and they solved it. Many thanks!

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