Error: Err06

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2 years 2 weeks ago #146491 by iris1188
iris1188 created the topic: Error: Err06
Hi! Can anyone please help me. When i upload my survey to Offline Survey, i get this message:

Error: Err06: RPC is responding but Credentials provided are incorrect.

1) I have already enabled the JSON-RPC in Limesurvey
2) My Limesurvey username and password are correct (quadrupled checked)

Any thoughts please? Need help badly.

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2 years 2 weeks ago #146515 by DenisChenu
DenisChenu replied the topic: Error: Err06
Moved to
Forum > Third-party components > Offline surveys Android app

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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2 years 1 week ago #146904 by Mazi
Mazi replied the topic: Error: Err06
This issue is solved and wasn't an OfflineSurveys problem. It affected LimeSurvey Professional (previously LimeService) hosting users only and was based on passwords using capital letters.
There is no need to adjust your password or the like. The LimeSurvey Professional (previously LimeService) support team fixed their password handling code on their end.

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

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