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- Internal Server Error when using Comfort Update Version 2.05+ Build 140717
Internal Server Error when using Comfort Update Version 2.05+ Build 140717
The error I am seeing is hitting when I press submit at step 2
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at survey.stockhouse.com Port 80
I had them pull the server logs and this is what we got back:
[Wed Jan 28 11:13:00 2015] [error] Premature end of script headers: index.php, referer: http://.../index.php/admin/update/sa/step2
[Wed Jan 28 11:13:00 2015] [warn] mod_fcgid: read data timeout in 70 seconds, referer: http://.../index.php/admin/update/sa/step2
Based on that they upped our limits:
~]# cat php.ini | egrep "max_execution_time|output_buffering|post_max_size|upload_max_filesize"
output_buffering = On
max_execution_time = 1200 ; Maximum execution time of each script, in seconds
post_max_size = 1024M
upload_max_filesize = 1024M
Still receiving the same error.
Of course I can do a manual update but I would like to understand why this is failing.