Detailed list of surveys not appearing

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3 years 1 day ago #114597 by tixeon
tixeon created the topic: Detailed list of surveys not appearing
I have been using Limesurvey for a while now, and I have always been able to see a detailed list of all surveys when I log in, by clicking on the home symbol.

When I logged in this morning I can no longer see a detailed list of surveys. It won't even show them if I click on the 'Detailed list of surveys' icon next to the Surveys drop-down. All I get is a blank screen with the top level icons header.

I haven't updated anything on my server nor Limesurvey.

I can still access surveys individually through the drop-down, but this is a pain as I can't easily just see the counts for multiple surveys at the same time.

Do you have any ideas as to why this might be the case?

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3 years 1 day ago #114600 by holch
holch replied the topic: Detailed list of surveys not appearing
Are you the sole administrator of this server or is it administered by any third party?

Did you create a survey lately (or anyone else on your server)?

How many surveys do you have in total?

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 1 day ago #114601 by tixeon
tixeon replied the topic: Detailed list of surveys not appearing
Thanks for getting back to me so quickly!

I am the sole administrator of both limesurvey and my web server, and it is not administered by a third party.

I haven't created or edited a survey in a few weeks, but have been checking counts daily using this detailed list. The only thing I have done in the last 2 weeks other than check the detailed survey list was a CSV data export for one of the surveys.

I have 7 active, 2 expired and 4 inactive surveys.

There are other users, but they all have very limited access and certainly don't have the ability to edit anything important (just data entry).

I can still access all of the data fine, I just can't see the summary.

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3 years 1 day ago #114602 by holch
holch replied the topic: Detailed list of surveys not appearing
OK, so we have rules out a few possible options:

- No one else would be able to configure something on the server.
- There is not a huge list of surveys which might cause a problem. A total of 13 surveys should not create a problem with the display of the list

Let's see if anyone else has another idea where this problem could be caused.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 1 day ago #114612 by DenisChenu
DenisChenu replied the topic: Detailed list of surveys not appearing
Did you clean your browser cache ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 years 19 hours ago #114643 by Mazi
Mazi replied the topic: Detailed list of surveys not appearing
Are there any hints at the servers error log?

Is it possible that some update (PHP version, security modules, config) happened at the server end?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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2 years 9 months ago #117137 by tixeon
tixeon replied the topic: Detailed list of surveys not appearing
It started working again about a week ago. I didn't change anything. It is most strange.

Thanks for the ides!

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2 years 9 months ago #117222 by DenisChenu
DenisChenu replied the topic: Detailed list of surveys not appearing
ANd look at your javascript console, maybe something broken under some condition.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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