Unable to access admin screen in production

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3 years 2 weeks ago #109819 by peterosbif
peterosbif created the topic: Unable to access admin screen in production
Hello

I've installed Limesurvey successfully on my Mac.
I've now uploaded it to a Linux Webserver with Mysql running on another server (hosted at OVH).
The only modifications I have done to the mac installation is to change config.php to connect to the production database.
I have used phpmyadmin/import to import data from the local Mac environment.

When I try to access the admin screen with this command :

www.limesurvey.pcpjv.com//index.php/admi...hentication/sa/login

I get the following screen :
Limesurvey
The following surveys are available
No available surveys
Please contact .......
etc

Czn you help me please ?

regards
peterosbif

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3 years 2 weeks ago #109845 by DenisChenu
DenisChenu replied the topic: Unable to access admin screen in production
You have to remove the config.php and redo the installation, it's better.

Actually we have "CDbConnection failed to open the DB connection.".

And with OVH, you have to set PHP to 5.3 : manual.limesurvey.org/LimeSurvey-compati...ing_companies#France

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 years 2 weeks ago #109869 by peterosbif
peterosbif replied the topic: Unable to access admin screen in production
Hi Denis

10/10 for you - thank you for your help.

I followed all your instructions - removing the config.php file seemed to be the key ?

kind regards
Peter

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3 years 2 weeks ago #109898 by DenisChenu
DenisChenu replied the topic: Unable to access admin screen in production
Yes, and not.

The key is to reinstall (eventually with the same DB).

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

Please Log in to join the conversation.

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