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Showing Pie-Chart with MSSql Survey

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2 years 9 months ago #108195 by SvenF
I have problems, using Pie-Charts within my statics. When I select it, a message popup occurs: "An error occured! Please reload the page!" This is with MSSql-Database.

Using the same survey (at the same webserver) with MySQL Database, the same chart can be switched to pie and back.

Any idea, what's the reason? The survey has to run with MSSQL.

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2 years 9 months ago #108316 by DenisChenu
Maybe a MSSQL server specific bug.

What is your LimeSUrvey version ?

Denis

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2 years 9 months ago #108317 by SvenF
My version is: Version 2.05+ Build 140320

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2 years 9 months ago #108335 by DenisChenu
Can you update to last version (auto update can work)
Try again,
If it don't work :
- Set config to 2
- Look at console (if you have a good browser) and pit the code shown in console.
- Report Bug in our bug tracker

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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2 years 9 months ago #108374 by SvenF
Same with latest version.

Made a bug report [09025]

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11 months 3 weeks ago #132444 by simogeo
Hi,

I experienced the same issue here using MySQL Server on LS version : Version 2.06+ Build 160123

When switching from diagramm to pie chart I get the error message and then, I'm note able to display the report with charts : I get a blank page.... It is ok with no charts.

I guess charts preferences are stored somewhere. Is there a way to reset them, so I can access my stats report with graph again ?

Is there an error log accessible ?

I've seen this : bugs.limesurvey.org/view.php?id=9025 but it is supposed to be fix. So what can I do ?
Thanks for your help.

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11 months 3 weeks ago - 11 months 3 weeks ago #132462 by simogeo
Investigating a bit, I put debug mode on config file and have seen that it triggers a fatal error. See below :
Fatal error: Call to a member function gT() on string in /home/myfolder/www/enquetes/application/helpers/admin/statistics_helper.php on line 239

For information, I reported the bug here : bugs.limesurvey.org/view.php?id=10641
Last Edit: 11 months 3 weeks ago by simogeo.

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