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Sending Token Invitation Problem

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10 years 1 week ago #106046 by mbarrera
Sending Token Invitation Problem was created by mbarrera
I have a problem sending invitations to my participants. When I send the invitations, my participants don´t receive any email but when I send the reminder email my participants receive this second email fine.

What is the difference between the two emails?
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10 years 1 week ago #106126 by mbarrera
Replied by mbarrera on topic Sending Token Invitation Problem
The problem was in the body of the template. I copied the body of remind template in the invitation template and I receive the email well. Finally I´ve modified some lines and OK.
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10 years 1 week ago #106185 by mbarrera
Replied by mbarrera on topic Sending Token Invitation Problem

mbarrera wrote: The problem was in the body of the template. I copied the body of remind template in the invitation template and I receive the email well. Finally I´ve modified some lines and OK.


When I create a new survey I´ve the same problem. What can I do?
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