Can not follow installation guideline is there an English installation video

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3 years 3 months ago #105468 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
have a look if there is a space in front of the username...

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3 years 3 months ago #105469 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
This was the only thing that I recall that could have been another issue. But as I was quite sure that the problem must be MS SQL vs. Mysql I did not save the PDF, so I can't really look at it again.

You might upload it again, not showing your url.

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3 years 3 months ago #105470 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
as requested

after you have checked it could you please delete it again please
Attachments:

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3 years 3 months ago #105471 by holch
holch replied the topic: Can not follow installation guideline is there an English installation video
OK, so let's try to circle the error. It can only be in the following 3 points:
-Database location (seems to be find, I don't think that you would need anything else than localhost)
-Database user (looks also good)
-Database password (can't really see if this is correct, so I would guess there is something wrong with the password...)

The dabase name doesn't really matter, as the database would be created, as long as the database user has the correct rights.

The rights given to the database user would be my second guess after a wrong password. So what rights have you given to the database user? Is there any way were you can attribute rights?

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3 years 3 months ago #105487 by Mazi
Mazi replied the topic: Can not follow installation guideline is there an English installation video
Since the input looks correct, my assumption is that at your hosting the MySQL server doesn't run on localhost but you have to input a different location there.
Please check your providers documentation for more details.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
The following user(s) said Thank You: limetaking

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3 years 2 months ago #105683 by limetaking
limetaking replied the topic: Can not follow installation guideline is there an English installation video
Hi Mazi and holch,

thanks for your help.

I resolved the problem.

i have to delete and reset the SQL database file about 10 time since you last email before it would configure the database.

thanks i am now up and running.

just meed to finish setting up

kind regards

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3 years 2 months ago #105691 by Mazi
Mazi replied the topic: Can not follow installation guideline is there an English installation video

limetaking wrote: thanks i am now up and running.

just meed to finish setting up

kind regards

You're welcome :-)

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Need Help? We offer professional Limesurvey support
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