Blank Screen on install PHP 5.3.17

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3 years 7 months ago #105162 by jamesm1470
jamesm1470 created the topic: Blank Screen on install PHP 5.3.17
I have checked confirmed all settings in FAQ.

I am trying to install build 140217

Install on SuSE Linux 12.3

Any help would be great

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3 years 7 months ago #105165 by holch
holch replied the topic: Blank Screen on install PHP 5.3.17
Have a look here. I had a similar problem.

In my case I think I was missing some files.

www.limesurvey.org/en/community-services...uring-comfort-update

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 7 months ago #105314 by DenisChenu
DenisChenu replied the topic: Blank Screen on install PHP 5.3.17
Hi jamesm1470.

Did you update all the file ?

If yes try this:
Update this line of index.php
if (isset($aSettings) && $aSettings>0)
To
if (!isset($aSettings) || $aSettings>0)

And then you have an error , with this error we can do smething ;)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 years 7 months ago #105352 by Mazi
Mazi replied the topic: Blank Screen on install PHP 5.3.17
At which step of the installation does the blank screen show up?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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3 years 7 months ago - 3 years 7 months ago #105357 by chakarinet
chakarinet replied the topic: Blank Screen on install PHP 5.3.17
Hi Mazi
I am having the same problem.
I loaded the zip file to the server through cpanel and extracted.
I then went to marketingsurveys.co.za/surveys/limesurvey/admin/ as per the instructions in the manual and all I get is a blank screen
I then tried marketingsurveys.co.za/surveys/limesurvey/admin/admin.php and I got
marketingsurveys.co.za/surveys/limesurvey/index.php?r=admin
and a blank screen

I checked the files through file manager and there are 2 files under admin - admin.php and index.php

I downloaded the zip file today from Limesurvey downloads
limesurvey205plus-build140217.zip

kind regards
Chris
Last Edit: 3 years 7 months ago by chakarinet. Reason: added info

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3 years 7 months ago #105358 by chakarinet
chakarinet replied the topic: Blank Screen on install PHP 5.3.17
sorry my bad, I just upgraded by PHP 5.3 and it works just fine :)

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3 years 7 months ago #105359 by Mazi
Mazi replied the topic: Blank Screen on install PHP 5.3.17

chakarinet wrote: sorry my bad, I just upgraded by PHP 5.3 and it works just fine :)

It always helps to read the requirements :-)


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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