Can't find survey I created

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3 years 9 months ago #104928 by SofieVerleden
SofieVerleden created the topic: Can't find survey I created
I installed the newest Limesurvey update on my computer (XAMPP package) and used the "admin" and "password" credentials to go online. I was not asked to create a new username and password. I created a survey and closed the tab; then I could re-open the survey. Now, several days later, I can't find it anywhere. Any ideas? I'm new to Limesurvey and not sure how it works. I would really like to find my survey. (I only created this account that I'm posting with today.)

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3 years 9 months ago #104935 by holch
holch replied the topic: Can't find survey I created
When you log into your limesurvey administration screen (should be something like http://localhost/admin/), there should be dropdown to the right with all surveys listed. Choose your survey and you should be able to work with it again.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 9 months ago #104936 by SofieVerleden
SofieVerleden replied the topic: Can't find survey I created
Thanks for your reply, but I keep getting a screen that says "Google chrome can't connect to localhost"... any ideas?

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3 years 9 months ago - 3 years 9 months ago #104938 by holch
holch replied the topic: Can't find survey I created
Yes. With this clearer description it is a lot easier to find the problem. The webserver is nor running on your machine.

You probably did not install apache and mysql as a service. You will need to start xampp. Within the xampp folder there is some kind of console where you can start the different services.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
Last Edit: 3 years 9 months ago by holch.
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3 years 9 months ago #104950 by SofieVerleden
SofieVerleden replied the topic: Can't find survey I created
Wow, thank you so much. It worked. So now I should change my password and every time I want to access my surveys I should get apache and mysql running first?

You are my hero of the week! I'm so happy I don't have to create the survey again.

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3 years 9 months ago #104954 by holch
holch replied the topic: Can't find survey I created
If you are not using xampp for anything else I think it is worth starting it only when you really need it. So whenever you switch off the computer XAMPP will be closed, just like any other software as well.

However, there is an option to install it as a service in Windows, which means that XAMPP will always start when the computer is started. This is a good option when you work a lot with web development, so you don't have to start it each time manually.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: SofieVerleden

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3 years 9 months ago #104956 by SofieVerleden
SofieVerleden replied the topic: Can't find survey I created
Thanks a lot for the information. You have helped me out a lot! I'm just going to start running it manually when I need it.

One more question. I would like to share my unfinished survey with someone so she can check it out and look for mistakes. How do I do this? Do I add her as a user?

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3 years 9 months ago #104957 by holch
holch replied the topic: Can't find survey I created
Now this can become a little more complicated. Because at the moment it is on your local computer and not on a real webserver.

The question is, what you want to do with your survey once it is ready? Because if you want people to fill it online, you'll have to set it up on a real webserver. The XAMPP version is only for local development.

So you have a few options now to give the other person access for testing: If this person's computer is on the same network, you should be able to provide access to your webserver/questionnaire via your local IP within the network (depends on the security settings on your computer also).

Or, if the other person has also a local installation of limesurvey, you can export the survey and the other person imports it on their installation of Limesurvey.

Or you upload it to a limesurvey installation accessible via internet.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 9 months ago - 3 years 9 months ago #104959 by SofieVerleden
SofieVerleden replied the topic: Can't find survey I created
I would like to let people fill it in online. Therefore I will have to upload it to a limesurvey installation accessible via internet? How do I do this?
The use of Limesurvey is more complicated than I thought. I apologise for my noobish questions.

Edit: I just created an account on LimeSurvey Professional (previously LimeService).com
Is this what you mean by uploading it to a limesurvey installation? Or are there other options? Because I just noticed only 25 people can fill it in and I will need more..
Last Edit: 3 years 9 months ago by SofieVerleden.

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3 years 9 months ago #104967 by SofieVerleden
SofieVerleden replied the topic: Can't find survey I created
@holch: Just wanted to tell you that I will no longer be needing your help since I got IT support to help me out. Thank you for taking the time to reply. I want to delete this topic but can't seem to find how.

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3 years 9 months ago #104968 by holch
holch replied the topic: Can't find survey I created
Well, to conduct a online survey the survey needs to be online. ;-)

This means, as long as your computer is not accesible via the internet (which I hope it is not!) you will need to install Limesurvey on a webserver accessible via the internet.

What you have installed is a test or development environment on your local machine. Many use this to develop the questionnaire on their own computer, where they do not have any problems with internet connection or can work offline.

However, if you don't want people just to fill it out on your computer, you will have to have your survey published on a webserver.

Often universities already have a installation. However, if you don't have a huge number of simultaneous interviews, a simple webspace (with PHP and Mysql support) should do the trick.

Another option would be LimeSurvey Professional (previously LimeService).

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: SofieVerleden

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3 years 9 months ago #104969 by holch
holch replied the topic: Can't find survey I created
Ahh, my response took quite a while, just saw that you have tech support after sending my last response.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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