Can't connect to LimeSurvey database. Reason: Access denied for user 'root'@'loc

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3 years 10 months ago #102509 by sanjayrdesai
sanjayrdesai created the topic: Can't connect to LimeSurvey database. Reason: Access denied for user 'root'@'loc
I am trying to re-install 192.

After successfully uploading the folder to my website, when I type my domain name and "/limesurvey"
instead of the regular installer windows this is what I get:

Can't connect to LimeSurvey database. Reason: Access denied for user 'root'@'localhost' (using password: NO)

What to do???

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3 years 10 months ago #102516 by DenisChenu
DenisChenu replied the topic: Can't connect to LimeSurvey database. Reason: Access denied for user 'root'@'loc
1.92 don't have installer. You have to set your config.php with the good informatoon for DB access.

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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3 years 10 months ago #102589 by sanjayrdesai
sanjayrdesai replied the topic: Can't connect to LimeSurvey database. Reason: Access denied for user 'root'@'loc
The idea worked but when I try to update the following error message is received:

"ComfortUpdate step 3
Creating DB & file backup

Creating file backup...
Error : PCLZIP_ERR_READ_OPEN_FAIL (-2) : Unable to open archive 'F:\Web Sites\vhosts\sociomarketmetrics.in\httpdocs\limesurvey\tmp\files-20131217044755-7c6d9021a56931f0af825f6c2b12a952.zip' in wb mode"

Further when I try to import an lss file the following error is received:

"An error occurred uploading your file. This may be caused by incorrect permissions in your F:\Web Sites\vhosts\sociomarketmetrics.in\httpdocs\limesurvey\tmp folder."

Please advise sir.

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