White screen when exporting results or tokens

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3 years 9 months ago #101406 by dspaan
dspaan created the topic: White screen when exporting results or tokens
I have this problem with a survey which has been running for a few months now. Suddenly after i addes some more dummy tokens last week i can't export survey results or tokens anymore. I get a white screen. Any help is greatly appreciated.

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3 years 9 months ago #101408 by holch
holch replied the topic: White screen when exporting results or tokens
Did you try to export only a part of the results or tokens?

Sounds to me like there might be a memory limit or something.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 9 months ago - 3 years 9 months ago #101412 by dspaan
dspaan replied the topic: White screen when exporting results or tokens
Yes it seems to be some kind of limit because when i choose to export completed tokens only i can export fine. Is there a log somewhere i can check?

edit: I changed the script memory limit in php.ini from 128MB to 256 and this fixed it :cheer:
Last Edit: 3 years 9 months ago by dspaan.

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