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TOPIC: Loss of Permissions Tool Bar - Please Help (Correction to earlier post)

Loss of Permissions Tool Bar - Please Help (Correction to earlier post) 2 years 3 months ago #101307

  • georgebradford
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Do you suggest I empty my current LS directory and fill it with the new build?

-George
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Loss of Permissions Tool Bar - Please Help (Correction to earlier post) 2 years 3 months ago #101312

  • georgebradford
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c_schmitz,

Success! Good news...

I put everything in my current/active LS directory into a new, temp directory for safe keeping. Then I re-extracted the new build and set them into the empty yet current/active directory and tried logging in.

As expected, LS wanted to reinstall a completely new instance for this build. I went into my temp directory and copied the config.php file into the application>config directory. Then I copied everything from the upload directory and copied them into the current/active directory.

When I tried logging in, LS wanted to update the database connections, I complied, and everything was back to functional: the permissions tool bar, access to the surveys etc.

So that's great news and a great relief!

Thank you much for your help!

-George
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Loss of Permissions Tool Bar - Please Help (Correction to earlier post) 2 years 3 months ago #101315

  • c_schmitz
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You are most welcome - and sorry again for the misunderstanding above.

Heh, I am glad this worked out for you :-).
Best regards

Carsten Schmitz
LimeSurvey project leader
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Loss of Permissions Tool Bar - Please Help (Correction to earlier post) 2 years 3 months ago #101321

  • georgebradford
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No worries c_schmitz. Such happens. The most important thing though is that it worked.

I wonder if there is any documentation that spells out this update process and how to protect the 2 items you need to keep an instance intact: the config.php file and the full upload directory?

I had thought there were more files in more places that would be modified in the course of running LS. But knowing this worked makes the update process fairly painless and simple.

Thanks again for stepping in and helping - couldn't have done it without that!

:-)

-George
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Loss of Permissions Tool Bar - Please Help (Correction to earlier post) 2 years 3 months ago #101325

  • c_schmitz
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Best regards

Carsten Schmitz
LimeSurvey project leader
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