This script needs the PHP Multibyte String Functions library installed:

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3 years 11 months ago - 3 years 11 months ago #99339 by marknz
marknz created the topic: This script needs the PHP Multibyte String Functions library installed:
Hello I got this message when going to survey url:

This script needs the PHP Multibyte String Functions library installed: See <a href=' docs.limesurvey.org/tiki-index.php?page=Installation+FAQ '>FAQ</a> and <a href=' de.php.net/manual/en/ref.mbstring.php '>PHP documentation</a><br />

There's not really any step by step help at these places.

Whats wrong... do I need to reinstall? and how do I do so without losing my data.

It was working fine before, with no one changing any code base so its a little unusual
Last Edit: 3 years 11 months ago by marknz. Reason: explain it was fine b4

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3 years 11 months ago #99341 by c_schmitz
c_schmitz replied the topic: This script needs the PHP Multibyte String Functions library installed:
It's something that needs to be activated on your server-side. There is usually no easy way to do it. I recommend you write to your webspace provider and ask them to activate it. They most likely upgraded PHP and forgot about it.

Best regards

Carsten Schmitz
LimeSurvey project leader
The following user(s) said Thank You: marknz

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3 years 11 months ago #99389 by marknz
marknz replied the topic: This script needs the PHP Multibyte String Functions library installed:
Thanks, resolved now

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