Installation on webserver doesn't work

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4 years 2 months ago #99186 by Joerg
Joerg created the topic: Installation on webserver doesn't work
Hello,

I installed limesurvey on the localhost, which works.
I tried to install Limesurvey on a webserver, but it doesn't work.
The files have been uploaded in binary mode.
The server accepts mysql and php5.
I tried to open several php-scripts (Index.php, admin.php, config.php) in the browser, but every time I get the 404-Error "the page doesn't exist".

What am I doing wrong?

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4 years 2 months ago #99189 by jamesxin
jamesxin replied the topic: Installation on webserver doesn't work
I have the same issue.I installed on ipage.com and it worked with 2.0+ but now it does not work. When I put the URL to visit the admin page. It gave me error message: 403.Page not found. I found that the URL became www.xxx.com/limesurvey/index.php/admin from www.xxx.com/limesurvey/admin/index.php .

But if you install the <1.9 version it worked and it took you to the correct URL. The technician said there was something related to router file. But I don't know how to do it.

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4 years 2 months ago #99191 by holch
holch replied the topic: Installation on webserver doesn't work
Do you have mod_rewrite activated?

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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4 years 2 months ago #99192 by jamesxin
jamesxin replied the topic: Installation on webserver doesn't work
How can I do that?Thanks!

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4 years 2 months ago #99209 by Joerg
Joerg replied the topic: Installation on webserver doesn't work
I tried to open it with the Basic-URL
***.bplaced.net. The Index-side appears. After clicking on the Limesurvey-folder, the following message comes up:

Fatal error: Class 'Yii' not found in /users/xxx/www/Limesurvey/application/config/config.php on line 578

Where can I adjust the Class 'Yii' ?

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4 years 2 months ago #99215 by jamesxin
jamesxin replied the topic: Installation on webserver doesn't work
My htaccess is as the following. Does this mean that rewrite engine is on?

<IfModule mod_rewrite.c>
RewriteEngine on

# if a directory or a file exists, use it directly
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d

# otherwise forward it to index.php
RewriteRule . index.php
</IfModule>
# General setting to properly handle LimeSurvey paths
# AcceptPathInfo on
# session.save_path /limesurvey/var/php_sessions


Thanks!

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4 years 2 months ago #99221 by holch
holch replied the topic: Installation on webserver doesn't work
seeems like you didn't upload all files completely. This can happen sometimes, depending on your connection, the FTP program, etc. etc.

Compare if all files are uploaded and if the size is the same on the server.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: Joerg

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4 years 2 months ago #99242 by Joerg
Joerg replied the topic: Installation on webserver doesn't work
thanks a lot
I installed limesurvey completely again.
Afterwards I tipped in the URL and the installation-window appeared.

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