Unable to log in after install (Installation has been done already)

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4 years 1 month ago #98964 by sf23103
sf23103 created the topic: Unable to log in after install (Installation has been done already)
I completed the installation process. I completed the final configuration page with a username and password. After I clicked ok, I got the following error. After that, I was unable to log in either with the default username/password or the one I created. It says username/password is incorrect. Any way I can reset it?

*************************
Internal Server Error

Installation has been done already. Installer disabled.

An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.

Thank you.
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3 years 7 months ago #104866 by julien
julien replied the topic: Unable to log in after install (Installation has been done already)
Do you have a response to your question ?

I have the same problem. Nothing in the log file.

What is the problem ????

Thanks

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3 years 7 months ago #104873 by holch
holch replied the topic: Unable to log in after install (Installation has been done already)
is this with the XAMPP package or did you make a normal install?

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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3 years 7 months ago #104876 by julien
julien replied the topic: Unable to log in after install (Installation has been done already)
it is the normal package.
I have a Linux System (Debian 7) with Apache and MySQL.

Thanks for your help

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3 years 7 months ago #104906 by Mazi
Mazi replied the topic: Unable to log in after install (Installation has been done already)
1. Have there been any problems during installation?

2. Which Limesurvey version und build did you try to install?

3. Do you see a user at the "user" table if you check the DB directly?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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3 years 7 months ago #104908 by julien
julien replied the topic: Unable to log in after install (Installation has been done already)
No, i don't have any problem during installation.

I use the latest version of limesurvey , ie limesurvey205plus-build140204

And no, i don't have any user in the database after install.
Installation plant on the last screen, ie the creation screen user

Thanks

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3 years 7 months ago #104912 by Mazi
Mazi replied the topic: Unable to log in after install (Installation has been done already)
Please check if the DB user you used during installation is allowed to write into the tables.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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3 years 7 months ago #104913 by julien
julien replied the topic: Unable to log in after install (Installation has been done already)
Ok, i don't flush privileges on the database.

Problem resolved.

Thanks for your help.

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3 years 7 months ago #104917 by Ben_V
Ben_V replied the topic: Unable to log in after install (Installation has been done already)
`lime_users` original table structure ready to import is available here
( username="admin" & password="password" )
;)

Benoît

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3 years 7 months ago #104919 by Mazi
Mazi replied the topic: Unable to log in after install (Installation has been done already)

julien wrote: Ok, i don't flush privileges on the database.

Problem resolved.

Thanks for your help.

You're welcome :-)

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Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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