Check out the LimeSurvey source code on GitHub!
Welcome, Guest
Username: Password:

TOPIC: Problems during survey

Problems during survey 3 years 5 months ago #97117

  • Serafim
  • Serafim's Avatar
  • Offline
  • Expert Lime
  • Posts: 115
  • Thank you received: 2
  • Karma: 2
Hi there, I'm having some troubles during a survey. I have a survey with about 600 tokens, with the duration of 2 weeks, and I've sent one reminder to the tokens that haven´t done the survey yet. It´s not the first time I do a survey like this.

My troubles:

- I have some tokens that answered 2 times, something that should be impossible. They have answered one time, then they received the reminder, and could answere the second time. So, 2 problems, they answered but received a reminder, and they answered a second time.

- Some of these tokens for the Limesurvey, in the tokens area are marked as completed the survey, but then I go to the answers area and they can receive reminders as someone that asn't answered.

- One other problem was when I've sent the reminders, some tokens have received the reminder 6 times.

So can this be a problem from the limesurvey or my server? It's not that big of a problem, but it could be some kind of bug and i just wnt to alert the team of Limesurvey.

The administrator has disabled public write access.
Time to create page: 0.250 seconds
Imprint                   Privacy policy         General Terms & Conditions         Revocation information and revocation form