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TOPIC: Update from Version 2.00+ Build 130206 to build 130406

Update from Version 2.00+ Build 130206 to build 130406 3 years 7 months ago #94676

  • sukhon
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Dear Sirs,

when i try to update the system using the comfortable update from Version 2.00+ Build 130206 to Version 2.00+ Build 130406

when reaching step 3 survey.meayar.me/index.php/admin/update/sa/step3 on Firefox i get a blank page and no action and on Chrome i get this error

Server error
The website encountered an error while retrieving survey.meayar.me/index.php/admin/update/sa/step3. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Please assist
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Update from Version 2.00+ Build 130206 to build 130406 3 years 7 months ago #94677

  • holch
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Well, as the error message says, there seems to be a problem with the update server. Try again later.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | [url=https://manual.limesurvey.org/Workarounds[/url]

If you found this answer helpful and it saved you some time please consider a [url=https://donate.limesurvey.org[/url] to the...
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Update from Version 2.00+ Build 130206 to build 130406 3 years 7 months ago #94679

  • c_schmitz
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If you get a blank page on step 3 it usually means that the memory limit of your PHP configuration is set too low. During that step LimeSurvey tries to create a database backup and a file backup (of the files that will be replaced).
Try to raise the maximum memory that a script may use to 128MB in your PHP configuration.
Best regards

Carsten Schmitz
LimeSurvey project leader
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