A directory named D:\Limesurvey has been created in Limesurvey directory

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5 years 3 months ago #91246 by RBH
RBH created the topic: A directory named D:\Limesurvey has been created in Limesurvey directory
Hi
A directory named D:\Limesurvey has been created in my online Limesurvey directory (V1.92).
it appears to have all the subdirectories of a complete installation.

Do I need it? Is it some sort of backup or a restoration?

My usual link of:
excellencepsychology.org.uk/Limesurvey/admin/admin.php
does not work. Produces 'server not found' error in Firefox.
Should I check out the domain first?
Thanks

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5 years 3 months ago #91302 by RBH
RBH replied the topic: A directory named D:\Limesurvey has been created in Limesurvey directory
Just to update...

I checked out the domain's DNS setting yesterday and found I must have parked it when sorting out many other domains. I have reset the DNS to point the settings for excellencepsychology.org.uk to my hosts servers. Once this change kicked in overnight, today I can now access the Limesurvey login page again and login successfully.

There is now another problem I cannot find any guidance on. When I login all the icons have disappeared from the program (Limesurvey v1.92+). The menu choices are only in text and these are not positioned correctly, often overlapping each other or running off the screen to the right side.

Could anyone suggest a solution or checklist please?
Thanks.

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