internal server error sending +30 reminder by email

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4 years 8 months ago #91203 by fc883
fc883 created the topic: internal server error sending +30 reminder by email
Each time I'll try to send more then 30 reminders or invites the system shows "internal server error"
otherwise If I choose 30 identifiers it goes ok

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4 years 8 months ago #91263 by DenisChenu
DenisChenu replied the topic: internal server error sending +30 reminder by email
Hello,

Think it's your hoster limit. Did you have access to error log ?
You can try to set debug at 2 at end of the config file.

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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4 years 8 months ago #91307 by fc883
fc883 replied the topic: internal server error sending +30 reminder by email
those are the logs:

[Fri Jan 18 10:37:41 2013] [warn] [client ip] mod_fcgid: read data timeout in 45 seconds, referer: http://website/admin/admin.php?action=tokens&sid=56629&subaction=remind

[Fri Jan 18 10:37:41 2013] [error] [client ip] Premature end of script headers: admin.php, referer: http://website/admin/admin.php?action=tokens&sid=56629&subaction=remind

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4 years 8 months ago - 4 years 8 months ago #91313 by DenisChenu
DenisChenu replied the topic: internal server error sending +30 reminder by email
A timeout then,

We can't fix it : 45 seconds is very low.

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
Last Edit: 4 years 8 months ago by DenisChenu. Reason: can -> can't

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