session.save_path unwritable while installing version 2 (again)

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4 years 2 months ago #90566 by fourforfore
I am experiencing the same problem that rejeanp experienced in a previous post.

I made the changes recommended in the InstallerController.php file.

Didn't work.

Is there something else I need to do?

Thanks

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4 years 2 months ago #90567 by c_schmitz
Yes, you need to make sure that your session save path is writable as the error indicates.

Best regards

Carsten Schmitz
LimeSurvey project leader

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4 years 2 months ago #90577 by Russ
I'm having the same problem, how and where do you set the session save path to writeable?

Thanks

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4 years 2 months ago #90582 by c_schmitz
It is usually a PHP setting which is unrelated to LimeSurvey.
You will need to google how to correctly configure your PHP session save path or you contact your server/webspace provider.They might be able to to figure out why sessions are not working properly.

Best regards

Carsten Schmitz
LimeSurvey project leader

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4 years 2 months ago #90583 by fourforfore
That's weird.

I would think that it would be in the LimeSurvey code, like the tmp upload and application/config files.

I'll check with my hosting company.

Thanks

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4 years 2 months ago #90650 by fourforfore
OK,

I asked my hosting company to help me fix this.

Their solution is to create my own php file with the session.save_path = / script.

They couldn't answer my next two questions.

Where do I place the file and where is the path directed to?

Any ideas?

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4 years 2 months ago #90701 by fourforfore
Does anybody have a solution here?

I would like to use a survey on my site, but it's getting to look pretty bleak.

Help...maybe?

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4 years 2 months ago #90702 by Russ
I had to enable SSH on my hosting server then use sftp with filezilla to see the root directory and full path. I created a folder (755) named tmp outside of limesurvey then I created a php5.ini file in the html folder with the full path to the new tmp location.

session.save_path = /home/content/21/21593483/html/tmp

HTH

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4 years 2 months ago #90703 by fourforfore
Thanks Russ,

I will give this a try in the morning.

Hope it works. Will let you know.

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4 years 2 months ago #90721 by fourforfore
Hi Russ,

I have said this many times "you have to be smarter than what you're working with"

Well, when it comes to php...php is smarter.

A couple of questions.

I enabled SSH (no problem)

I created a tmp folder outside of the survey folder.

I created a php5.ini and placed it inside the survey folder.

Here are the questions:

By HTML Folder, do you mean inside the survey folder? Because I am unable to find an actual folder with the name html.

Secondly, the path that you posted, is that the actual path or do I need to modify it?

Thanks for your patience.

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4 years 2 months ago #90723 by Russ
If you are using Linux hosting it's the folder where your html files are. The path I posted is for my server, you would use the full path to your new tmp folder you see in the ssh sftp filezilla Remote site: address bar

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