Error when viewing results: "Couldn't get answer type L - getAnswerCode()"

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4 years 7 months ago #90446 by ranman22
ranman22 created the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
I upgraded to the latest version of LS this morning. I went to go view the results of a survey that I currently have running, and I get the following error:

Couldn't get answer type L - getAnswerCode()

and it only shows 1 response (out of 79).

Any thoughts?

Thanks!

-Randy

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4 years 7 months ago #90447 by mdekker
mdekker replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
You probably deleted an answer code that was used in a response already

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Menno Dekker

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4 years 7 months ago #90448 by ranman22
ranman22 replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
Thank you for the repsonse.

I don't believe I have deleted anything. Things were working fine, and then I did the upgrade. If I click on "statistics", I can see all the responses in that format just fine.

-Randy

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4 years 7 months ago #90449 by mdekker
mdekker replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
Could you open a bug report and attach your survey and results to it? Ofcourse you can mark it private so only developers can see your survey and results.

I tried to reproduce and got the error after i deleted one of the answer options after it had been used in a response. Can you export to excel and show the complete answers (instead of just the codes) without an error?

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Menno Dekker

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4 years 6 months ago #90483 by mysterywolff
mysterywolff replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
Hi there,

we have the same problem here.

We did no upgrade in the meantime (Version 2.00+ Build 121220) and did no changes to the survey.

As you can see by the attached screenshot parts, the data has gaps, randomly stops and most of all isn´t shown at all.

To answer your question to ranman, it is possible to download the data to excel correctly.

[attachment:2]Fehler Intquest.jpg[/attachment]

Please let me know what to do.

Thx, Andre

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4 years 6 months ago #90485 by mdekker
mdekker replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
The error seems to be in 'other' and 'comment' fields too. Due to christmas the release schedule is a little messed up. Not sure if there will be a new release this week but if you urgently need it, you can download the source from github.

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Menno Dekker

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4 years 6 months ago #90539 by Mazi
Mazi replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
This problem is already fixed. A new bugfix release will be available next week.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 6 months ago #90555 by ricardo01
ricardo01 replied the topic: Error when viewing results: "Couldn't get answer type L - getAnswerCode()&
Is there a way to fix this momentarily without having to wait until next week? I have an active survey and participants are getting the "Couldn't get answer type L - getAnswerCode()" when trying to submit the survey. This happens when they select "other" in one of the questions.

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