Mail not sent on send email invitation

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4 years 5 months ago - 4 years 5 months ago #89808 by zhtway
zhtway created the topic: Mail not sent on send email invitation
Hello,

I have set up mail system on LSurvey and users/admins received emails upon setup process.
When I add participants on survey, invitation email didn't shoot out.
I got this error message below & nothing is missing.
Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:

having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

edit: LSurvey version is 2.00+ Build 121204
Any thoughts on that!
Thanks
Last Edit: 4 years 5 months ago by zhtway.

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4 years 5 months ago #89881 by DenisChenu
DenisChenu replied the topic: Mail not sent on send email invitation

zhtway wrote: ...
not having been sent an invitation already
...

Seems to be the "reminder" mail and not the invitation mail.

First icon ?

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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