System crashed after update to the last build

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4 years 9 months ago #88192 by jackjack
jackjack replied the topic: System crashed after update to the last build
I've tried the new build but still the same error.

Changing the .htaccess file also didn't work for me in build 113.
I've installed build 121104 last week without no problem

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4 years 9 months ago #88197 by sukhon
sukhon replied the topic: System crashed after update to the last build
Hi again,

I removed the subdomain, Database and all folders and created a new one from scratch, and uploaded all files to folder and created a new database with a new user

went through installation and at the stage of http:/domain.com//index.php/installer/optionali get white screen, i refreshed the page more than one time and the installation freezes on that page

which comes after writing the global config information


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4 years 9 months ago #88198 by jackjack
jackjack replied the topic: System crashed after update to the last build
try IE and it will Display a 500 Internal Server Error

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4 years 9 months ago #88199 by mdekker
mdekker replied the topic: System crashed after update to the last build
We did a quickfix for the .htaccess issue. Unfortunately something else broke the installer. We plan to do a new release to fix both issues. You can manually fix them:

1. htaccess remove the line with AcceptPathInfo on
2. edit application/config.php: after the line 'debug'=>0 there should be a comma so it reads 'debug'=>0,

---
Menno Dekker

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4 years 9 months ago - 4 years 9 months ago #88200 by sukhon
sukhon replied the topic: System crashed after update to the last build
IE9: true on IE it gives blank page and a title on the tab HTTP 500 internal server error,

Firefox only blank page

chrome:

Server error
The website encountered an error while retrieving syria.safehouse.me/index.php/installer/optional . It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Opera:
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Last Edit: 4 years 9 months ago by sukhon.

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4 years 9 months ago - 4 years 9 months ago #88201 by jackjack
jackjack replied the topic: System crashed after update to the last build
mdekker, thank you very much, adding the comma in the config.php in /application/config/config.php, the error 500 is gone and limesurvey is running

thank you!


edit:
it seems like there is still an error, by adding the comma the error 500 is gone but the admin login is not working. the standard password 'password' as well as the password entered during installation does not work.
Last Edit: 4 years 9 months ago by jackjack.

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4 years 9 months ago #88206 by c_schmitz
c_schmitz replied the topic: System crashed after update to the last build
Download the latest version (we just did another release) and do a fresh install on a empty database. This time it will work.

Best regards

Carsten Schmitz
LimeSurvey project leader

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4 years 9 months ago #88211 by jackjack
jackjack replied the topic: System crashed after update to the last build
hey guys,

i can confirm that the build 115installation is running fine and working properly!

thank you very much, appreciate your quick fix!

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4 years 9 months ago - 4 years 9 months ago #88214 by sukhon
sukhon replied the topic: System crashed after update to the last build
Now, it works like a charm thank you all for the collaboration and quick response
Last Edit: 4 years 9 months ago by sukhon.

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