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Problem sending out survey invitations

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4 years 5 months ago #84138 by indridi
Hi,

I've been trying to send out survey invitations using tokens but the email messages aren't delivered. Everything looks fine when I send the invitations out in LimeSurvey and the appear as sent - but apparently they aren't. At first I thought it might be an issue with spam filters but that is not the case - they are simply not delivered.

Any advice on where to start looking for a solution would be greatly appreciated. I'm using LimeSurvey 1.91+ hosted on Dreamhost.

Thanks,
i

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4 years 5 months ago #84141 by indridi
I neglected to mention that I was using the default (php) setting for email. After switching to smtp things seem to work.... but I am still curious what might cause the default not to work.

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4 years 5 months ago #84142 by holch
Dreamhost might actually not allow to send out a big amount of emails.

Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: indridi

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4 years 5 months ago #84220 by indridi
Thanks but I had the same problem when only sending out a couple of invitation. Another possible explanation for the problem is that the server doesn't allow sending emails when the 'from' address is gmail, hotmail, etc. At any rate, things appear to be working now.

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3 years 7 months ago #97041 by ocbroadband
This is basically the same issue I'm having, but I for the life of me can't figure out where to define the 'FROM' email address in the application. Running latest 2.0+ version.

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