New Softaculous install - ComfortUpdate problem and Global Settings Button dead

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4 years 8 months ago #83152 by holch
Hi Alons,

Thanks for clarifying this! As I said, I didn't know whether your package is modified or not. I already had the case with one of the installers, where the integrated updates of a software did not work, due to modifications.

Good to know that you are not modifying anything. Makes error search easier in the future.

This problem was actually not Limesurvey, nor Softaculous related, but because of a noscript plugin in Firefox.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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4 years 8 months ago #83166 by alons
Hi,

Thanks for the clarification. Also if you guys would like to go through our packages we are more than willing to give you the codes to have a look.

Regards,
Alons

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4 years 8 months ago #83169 by CrlyWrly
Hi Alons,

I should perhaps explain that I did not contact Softaculous for help because of the big notice that says that Softaculous does not provide support for any of the software it installs.

The only Softaculous support that I could find was a page of FAQ's that were not relevant.

This is not a complaint - just an explanation.

If there is a way to contact Softaculous for support, please could you post a link here, just in case I need help in future :-)

Best wishes,
Liz

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4 years 8 months ago #83170 by alons
Hi,

Sir, we definitely provide support for all installations, but not the software usage, etc.
You can contact us here :
www.softaculous.com/contact

Regards,
Alons

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4 years 8 months ago #83172 by CrlyWrly
Thank you Alons :-)

I see now that I needed to look outside of the Softaculous installer itself :-)

Best wishes,

Liz
- Ms CrlyWrly :-)

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4 years 8 months ago #83208 by alons
Hi,

I will see what we can do to make that more visible.
Thanks for the input.

Regards,
Alons

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