After logging in I am logged out

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4 years 10 months ago #82812 by redbrad0
redbrad0 created the topic: After logging in I am logged out
I just installed the software and when I log in, it logs me out. I manually changed the default username and password of the forum and I am using Firefox. You can see the phpinfo at www.stubwire.com/survey/phpinfo.php . I have double checked and the tmp and upload directory both have permissions set at 777.

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4 years 10 months ago #82827 by Mazi
Mazi replied the topic: After logging in I am logged out


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 10 months ago #82836 by redbrad0
redbrad0 replied the topic: After logging in I am logged out
Yes that does sound like it, but I looked at it and couldn't figure it out along with our server admin. he said it is writing session data on the server but it's empty strings. So what's next?

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4 years 10 months ago #82864 by Mazi
Mazi replied the topic: After logging in I am logged out
That's hard to say without having a look at the system and its configuration.

There are some more threads about this (session) issue at this forum, so maybe the forum search can help?!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 10 months ago #82865 by redbrad0
redbrad0 replied the topic: After logging in I am logged out
Sounds like a better option is www.surveymonkey.com/ and pay their $750 annual pricing. I told you that I wasnt able to figure out and our server admin. Think we didnt look at your site? That is why I posted a link to PHPINFO as you asked for that in other threads. If there are more threads then this is an issue with your software that better documents for a fix under your FAQ sounds like a better solution.

If you care about your software and trying to raise funds, having a little better responses is the only way to do it. I was really looking forward to having it all hosted on our servers so we could continue to customize it.... but guess not. Go ahead and delete this entire thread

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4 years 10 months ago #82900 by lowprofile
lowprofile replied the topic: After logging in I am logged out
There are many server specific variables and php settings/additions like Suhosin,that are specific to your server installation.
Without specifics it is very difficult to assist and the link for the phpinfo didnt work

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4 years 10 months ago #83007 by redbrad0
redbrad0 replied the topic: After logging in I am logged out
The link to the phpinfo and the survey script was deleted as soon as you responded with "search the forums". When someone says they worked on it, server admin worked on it even looking at what's being written to the php sessions. Unsupportive products responding with "search" are the ones with little donations.

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