Deleted passwords

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5 years 4 months ago #82291 by cchait
cchait created the topic: Deleted passwords
Hi, We have an issue that a former employee deleted user logins to Limesurvey and we are unable to use at all.

We have access to the server using SSH.

Can anyone out there help us get back into LS?

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5 years 4 months ago - 5 years 4 months ago #82297 by Ben_V
Ben_V replied the topic: Deleted passwords

For version 1.7 or later:
- Restore your /<your limesurveydir>/admin/install/ directory from the download package.
- Execute resetadminpw.php using your browser by pointing it to
http://www.your_domain.com/your_limesurvey_dir/admin/install/resetadminpw.php

After removing the /install directory again you should be able to login with $defaultuser (Default: admin) and $defaultpass (Default: password) set in config.php.

=>finded here (contains a description about how to proceed with older versions...)

Benoît

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Last Edit: 5 years 4 months ago by Ben_V.

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5 years 4 months ago #82311 by Mazi
Mazi replied the topic: Deleted passwords
There will be no backup of the deleted logins, but you should be able to re-set a password as pointed out above.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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