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Session Timeout

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4 years 8 months ago #81816 by rohith_bb
Hi,

I,m having intermitent issue with my survey. Please find the issue details below:

As soon as the clients click submit button on the last page its throwing the session timeout error. By reading some blogs I have increased max_input_vars to 3000. But still i'm facing the issue intermittendly.

PHP Version:5.2.4-2ubuntu5.24
OS: Ubuntu 8.04 LTS
Memory: 8GB

Please help...

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4 years 8 months ago #81825 by Mazi
Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
< ?php phpinfo(); ? >
(Delete the spaces next to </> when copying the code.)
After uploading please post the link to the file.

It might be related to the "suhosin" security module.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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4 years 8 months ago - 4 years 8 months ago #81830 by rohith_bb
Hi Please find the attached file. I am unable to provide you the link because its an internal application. and we dont have a public ip for this.

C__Documents and Settings_rohith_Desktop_phpinfo.htm.pdf
Last Edit: 4 years 8 months ago by rohith_bb.

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4 years 8 months ago #81833 by rohith_bb
Hi YOu can download the file from the below link.

www.keepandshare.com/doc/view.php?id=4133890&da=y

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4 years 8 months ago #82006 by Mazi
The server uses the "suhosin" security module which isn known to cause several problems e.g. for larger surveys or when exporting data.

There are some suhosin tips at docs.limesurvey.org/Installation+FAQ&str...on_has_expired_quot_ and the forum search should provide some additional hints as well.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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